Manage Inactive Users for Jira

for Jira Server 8.20.0 - 9.12.0, Jira Data Center 8.20.0 - 9.12.0 and more
214 installs
  • Supported
  • Jira Service Management
  • Jira Software

As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more

Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports

Stop wasting money on unused licenses

Track continuously users activity and revoke unused licenses.

User management license and usage reports

Analyse user management license, deactivation and usage reports.

Automatic license reclamation

Automatic license restore or grant on successful login attempt. Even supports Service Desk users.

More details

Here is Quick Start FAQ to start using this plugin.

Use Cases:

  • To remove License for Jira users who are Never Login or Not active.
  • To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory
  • To restore license Or Grant Access on Successful Login attempt.
  • To search inactive users certain number of days and export to CSV.


  • All Atlassian provided user directories are supported.
  • Supports custom remote external Directories.
  • Option to choose Multi User Directories to process users.
  • Option to process users from specific groups.
  • Option to skip users from specific groups.
  • Option to rename Deactivated user to {username}_inactive_yyyyMMdd
  • Option to send Alert Notifications active license reaches threshold.
  • Useful REST APIs
  • OWASP Security Verified.
  • Also available for Cloud hosting:

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy