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JSM Mobile - Service Management Portal

works with Jira Cloud, Jira Server 11.0.0 - 11.3.12, Jira Data Center 11.0.0 - 11.3.12 and more

OVERALL RATINGS

INSTALLS

301

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Explore migration program

Key highlights of the appTransform Jira Service Management portal into a mobile app and facilitate your help center accessibility

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Rich Comments, Right from Your Phone

With JSMobile, employees can add formatted comments, build tables, and attach files or media on the go, no need to switch to desktop to stay in the loop.

Collaborate with the Agents anywhere anytime

Check all the requests and collaborate by adding comments, making status transitions, uploading attachments through a native and friendly user interface

Requests and Notifications, All in One App

JSMobile brings your request list, forms, and real-time notifications together on mobile, so employees always know where things stand.

Supporting media

More details

Get Started | User's Guide | Get Your Own Branded App | Contact Support

Find the app on Play Store | App Store | AppGallery

The JSM Mobile application allows your Jira Service Management Portal customers to access and interact on the requests on the go with a user-friendly interface. Boost your customers' ITSM experience!

Exclusive Options:

  • Secure sign-on
  • Amazing user-experience
  • SLA

Extended Options in 3rd-party integration:

Standard Options:

  • Create and transition requests
  • Comment on incoming requests
  • Add multiple attachments to the requests
  • Get a real-time push notification of important updates
  • Filter open requests, closed, created by the user

➡️ Reading material:

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions

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