JSM Mobile - Service Management Portal

for Jira Cloud, Jira Server 9.0.0 - 9.12.11, Jira Data Center 9.0.0 - 9.17.1 and more
  • Supported
  • Jira Service Management
  • Supports Mobile

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

YouTube's thumbnail image for the video.

Create and Track requests using Mobile app

JSMobile allows users to easily access your Jira Service Management Portal to create, track, update requests on the go

Collaborate with the Agents anywhere anytime

Check all the requests and collaborate by adding comments, making status transitions, uploading attachments through a native and friendly user interface

Boost ITSM through push notifications

Your customer won't miss any updates with Real-time push notifications on their Android and iOS Mobile devices

More details

Get Started | User's Guide | Get Your Own Branded App | Contact Support

Find the app on Play Store | App Store | AppGallery

The JSM Mobile application allows your Jira Service Management Portal customers to access and interact on the requests on the go with a user-friendly interface. Boost your customers' ITSM experience!

Exclusive Options:

  • Secure sign-on
  • Amazing user-experience
  • SLA

Extended Options in 3rd-party integration:

Standard Options:

  • Create and transition requests
  • Comment on incoming requests
  • Add multiple attachments to the requests
  • Get a real-time push notification of important updates
  • Filter open requests, closed, created by the user

➡️ Reading material:

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

JSM Mobile - Service Management Portal integrates with your Atlassian product. This remote service can:

  • Read data from the host application


Notifications details