JSM Mobile - Service Management Portal
OVERALL RATINGS
INSTALLS
379
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appTransform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Create and Track requests using Mobile app
JSMobile allows users to easily access your Jira Service Management Portal to create, track, update requests on the go
Collaborate with the Agents anywhere anytime
Check all the requests and collaborate by adding comments, making status transitions, uploading attachments through a native and friendly user interface
Boost ITSM through push notifications
Your customer won't miss any updates with Real-time push notifications on their Android and iOS Mobile devices
Supporting media
More details
Get Started | User's Guide | Get Your Own Branded App | Contact Support
Find the app on Play Store | App Store | AppGallery
The JSM Mobile application allows your Jira Service Management Portal customers to access and interact on the requests on the go with a user-friendly interface. Boost your customers' ITSM experience!
Exclusive Options:
- Secure sign-on
- Amazing user-experience
- SLA
Extended Options in 3rd-party integration:
- Insight
- Elements Connect
- Custom Charts for Jira
- Translation for Jira Service Management
- Dynamic Forms for Jira
- Extension for Jira Service Management
- Refined for Jira | Sites & Themes
Standard Options:
- Create and transition requests
- Comment on incoming requests
- Add multiple attachments to the requests
- Get a real-time push notification of important updates
- Filter open requests, closed, created by the user
➡️ Reading material:
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.4.8•for Jira Data Center 8.0.0 - 10.3.0
- Release date
- Sep 25th 2024
- Summary
- JSM Mobile is now compatible with Jira 10.
- Details
Enjoy seamless integration, improved performance, and access to the latest Jira features
Bug Fixes
- Addressed a notification issue that was affecting most of the clients
- Addressed an issue where users where receiving notifications about tickets that can't be accessed
- Payment model
- Paid via Atlassian
- License type
- Commercial