JSM Mobile - Service Management Portal

for Jira Cloud, Jira Server 9.0.0 - 9.4.0, Jira Data Center 9.0.0 - 9.4.0 and more
424 installs
Cloud Security Participant
  • Supported
  • Jira Service Management
  • Supports Mobile

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

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Create and Track requests using Mobile app

JSMobile allows users to easily access your Jira Service Management Portal to create, track, update requests on the go

Collaborate with the Agents anywhere anytime

Check all the requests and collaborate by adding comments, making status transitions, uploading attachments through a native and friendly user interface

Boost ITSM through push notifications

Your customer won't miss any updates with Real-time push notifications on their Android and iOS Mobile devices

More details

Download your mobile application from Google Play Store or Apple App Store.

The JSM Mobile application allows your Jira Service Management Portal customers to access and interact on the requests on the go with a user-friendly interface.Boost your customers' ITSM experience!

Exclusive Options:

  • Secure sign-on
  • Amazing user-experience
  • SLA
  • Opt for the Branded version

Extended Options in third-party integration:

Standard Options:

  • Create and transition requests
  • Comment on incoming requests
  • Add multiple attachments to the requests
  • Get a real-time push notification of important updates
  • Filter open requests, closed, created by the user

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Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

JSM Mobile - Service Management Portal integrates with your Atlassian product. This remote service can:

  • Read data from the host application

Gallery

Notifications details