JSMobile - Service Management Portal
- Supported
- Jira Service Management
- Supports Mobile
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Create and Track requests using Mobile app
JSMobile allows users to easily access your Jira Service Management Portal to create, track, update requests on the go
Collaborate with the Agents anywhere anytime
Check all the requests and collaborate by adding comments, making status transitions, uploading attachments through a native and friendly user interface
Boost ITSM through push notifications
Your customer won't miss any updates with Real-time push notifications on their Android and iOS Mobile devices
More details
Get started by downloading your mobile application from Google Play Store or Apple App store.
JSMobile application allows your Jira Service Management Portal customers to access and interact on the requests on the go with a user-friendly interface.
Boost your customers ITSM experience:
- Create and transition requests
- Comment on the requests
- Add multiple attachments to the requests
- Get a real-time push notification of important updates
- Filter open requests, closed, created by the user
- Integration with 3rd party apps (Insight, Elements Connect - external data fields, Custom Charts for Jira)
Get your fully branded JSMobile applications with all its functionalities, and allow your customers to reach you through an app with your company name, logo, and colors listed on Google Play Store and Apple App Store.
➡️ Reading materials:
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity
Resources
Integration Details
JSMobile - Service Management Portal integrates with your Atlassian product. This remote service can:
- Read data from the host application
Gallery
Notifications details