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JSM Mobile - Service Management Portal

works with Jira Cloud, Jira Server 9.0.0 - 9.12.14, Jira Data Center 8.0.0 - 10.1.1 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appTransform Jira Service Management portal into a mobile app and facilitate your help center accessibility

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Create and Track requests using Mobile app

JSMobile allows users to easily access your Jira Service Management Portal to create, track, update requests on the go

Collaborate with the Agents anywhere anytime

Check all the requests and collaborate by adding comments, making status transitions, uploading attachments through a native and friendly user interface

Boost ITSM through push notifications

Your customer won't miss any updates with Real-time push notifications on their Android and iOS Mobile devices

Supporting media

More details

Get Started | User's Guide | Get Your Own Branded App | Contact Support

Find the app on Play Store | App Store | AppGallery

The JSM Mobile application allows your Jira Service Management Portal customers to access and interact on the requests on the go with a user-friendly interface. Boost your customers' ITSM experience!

Exclusive Options:

  • Secure sign-on
  • Amazing user-experience
  • SLA

Extended Options in 3rd-party integration:

Standard Options:

  • Create and transition requests
  • Comment on incoming requests
  • Add multiple attachments to the requests
  • Get a real-time push notification of important updates
  • Filter open requests, closed, created by the user

➡️ Reading material:

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • JSM Mobile - Service Management Portal integrates with your Atlassian product

Version information

Version 1.5.0-ACfor Jira Cloud

Release date

Oct 1st 2024

Summary

Fixed Notification issue

Details

Addressed a notification issue that was affecting most of the clients

Payment model

Paid via Atlassian

License type

Commercial

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