JSM Mobile - Service Management Portal

for Jira Cloud, Jira Server 8.0.0 - 9.1.0, Jira Data Center 8.0.0 - 9.1.0 and more
400 installs
Cloud Security Participant
  • Supported
  • Jira Service Management
  • Supports Mobile

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

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Create and Track requests using Mobile app

JSMobile allows users to easily access your Jira Service Management Portal to create, track, update requests on the go

Collaborate with the Agents anywhere anytime

Check all the requests and collaborate by adding comments, making status transitions, uploading attachments through a native and friendly user interface

Boost ITSM through push notifications

Your customer won't miss any updates with Real-time push notifications on their Android and iOS Mobile devices

More details

Get started by downloading your mobile application from Google Play Store or Apple App store.

JSMobile application allows your Jira Service Management Portal customers to access and interact on the requests on the go with a user-friendly interface.

Boost your customers ITSM experience:

  • Create and transition requests
  • Comment on the requests
  • Add multiple attachments to the requests
  • Get a real-time push notification of important updates
  • Filter open requests, closed, created by the user
  • Integration with 3rd party apps (Insight, Elements Connect - external data fields, Custom Charts for Jira)

Get your fully branded JSMobile applications with all its functionalities, and allow your customers to reach you through an app with your company name, logo, and colors listed on Google Play Store and Apple App Store.

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Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more


Integration Details

JSM Mobile - Service Management Portal integrates with your Atlassian product. This remote service can:

  • Read data from the host application


Notifications details