Simplified helpdesk and customer messaging platform designed for sites and apps
Simplified helpdesk and customer messaging platform designed for sites and apps
Re:amaze Shared Inbox with Team Collaboration
Re:amaze Chat and Live Dashboard w/ Auto Messaging
Re:amaze Conversations Integrated with Jira Issues
Manage all of your email, social, and SMS mobile messages in one shared inbox. Collaborate as a team using private notes, customizable tags, automatic workflows, canned responses, and see what other teammates are doing.
Help customers faster with embeddable live chat. Automatically message customers with targeted content via pre-defined rules. See what customers are doing in real time. Designed to help you engage and convert customers!
Integrated with Jira Software for seamless issue creation, tracking, and attribution via Re:amaze customer conversations. Never lose track of customer feedback and bugs again!
More details
Re:amaze for Jira is designed to keep you and your team informed on relationships between customer conversations and Jira issues. Update Jira Issues in real time within customer support conversations. Team members can also create and link issues to their Jira projects with ease. Connect your Jira account to Re:amaze and track issues and issue updates across all of your Re:amaze brands.
Features
- Integrated with Atlassian Jira and Stride
- Email, social media, SMS, and voice support in one dashboard
- Integrated Live Chat with proactive engagement
- Real time customer monitoring
- Customer Satisfaction Surveys
- Hosted and public FAQs
- Multi-brand management
- CRM and contact management
- Team collaboration and staff notes
- Events tracking
- Automated workflows
- Customizable email templates
- Automatic collision detection
- Notifications, tags, and filters
- Response templates
- Conversation permalinks
- Autoresponders
- Roles and permissions
- Advanced reporting
- Plug-and-play embed builder
- iOS and Android apps
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Cloud Pricing
Server Pricing
Data Center Pricing
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Versions
Jira Cloud • Released 2018-06-26
Summary
Allow creation/editing/linking of jira tickets via reamaze
Details
First release
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
- Locate Re:amaze for Jira.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
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