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    Re:amaze for Jira

    by Reamazefor Jira Cloud
    Supported
    Reamaze supports this app.

    Get support

    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Free app

    Simplified helpdesk and customer messaging platform designed for sites and apps

    Simplified helpdesk and customer messaging platform designed for sites and apps

    Simplified helpdesk and customer messaging platform designed for sites and apps

    Re:amaze Shared Inbox with Team Collaboration

    Re:amaze Chat and Live Dashboard w/ Auto Messaging

    Re:amaze Conversations Integrated with Jira Issues

    Manage all of your email, social, and SMS mobile messages in one shared inbox. Collaborate as a team using private notes, customizable tags, automatic workflows, canned responses, and see what other teammates are doing.

    Help customers faster with embeddable live chat. Automatically message customers with targeted content via pre-defined rules. See what customers are doing in real time. Designed to help you engage and convert customers!

    Integrated with Jira Software for seamless issue creation, tracking, and attribution via Re:amaze customer conversations. Never lose track of customer feedback and bugs again!

    More details

    Re:amaze for Jira is designed to keep you and your team informed on relationships between customer conversations and Jira issues. Update Jira Issues in real time within customer support conversations. Team members can also create and link issues to their Jira projects with ease. Connect your Jira account to Re:amaze and track issues and issue updates across all of your Re:amaze brands.

    Features

    • Integrated with Atlassian Jira and Stride
    • Email, social media, SMS, and voice support in one dashboard
    • Integrated Live Chat with proactive engagement
    • Real time customer monitoring
    • Customer Satisfaction Surveys
    • Hosted and public FAQs
    • Multi-brand management
    • CRM and contact management
    • Team collaboration and staff notes
    • Events tracking
    • Automated workflows
    • Customizable email templates
    • Automatic collision detection
    • Notifications, tags, and filters
    • Response templates
    • Conversation permalinks
    • Autoresponders
    • Roles and permissions
    • Advanced reporting
    • Plug-and-play embed builder
    • iOS and Android apps

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Reamaze provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud • Released 2021-06-01

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Re:amaze for Jira.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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