Power BI Connector

performance has really improved a lot lately, congratulations

Connector often breaks a lot and causes refresh issues. The team is not very responsive and when trying to contact them you just receive a copy and paste 'we will get back to you' comment.

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  Appfire

  Hi Divesh,

  We understand how frustrating connection issues can be, and we appreciate your patience while we work on improving stability. Our team has been actively monitoring the issue, and we identified that certain Jira Cloud API limitations were causing the errors you experienced. We've recently released an update that aligns with Jira's request handling rules, which should significantly improve reliability and reduce errors.

  If you continue to experience any issues, please reach out via our support portal, and we'd be happy to assist.

  Paweł,

  Customer Success Team at Appfire

Our company uses connectors to be able to define Reports in Power BI We are very satisfied with the usefulness they provide us, as well as the support of the entire support team Thank you!!

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  Appfire

  Hi Sylvana,

  We love to hear that you're finding this app useful for your reporting needs and that you're happy with our support team! Thanks so much for the 4-star review.

  Best,

  Kat Sandin, Director of Product Marketing

I love this connector! I use it a lot, so don't get rid of it!

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  Appfire

  Hi Ginger,

  Haha, no worries! We have no plans on getting rid of it, especially knowing how much you love and rely on it. It's always great to hear from users who find real value in our tools. If you ever have suggestions, questions, or just want to share some cool ways you're using it, we're all ears. Thanks for the love! 😊

  Cheers,
  Paweł, Customer Success Team at Appfire

We had an issue with the Jira connector, as a field was not being sent. The support team responded very quickly and efficiently. Finally the problem was a Bug reported from Atlassian, which the Jira team ended up solving. Thanks for the support!

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  Appfire

  Hello Mauricio,

  We're glad to hear that your issue was resolved and you had a positive experience with our support team! We're always here to assist you in any way we can. Thank you for your appreciation, and don’t hesitate to reach out for any more assistance in the future!

  Best,
  Paweł Mazur
  Customer Success at Appfire