Customers have installed this app in at least 71 active instances.
    by Communardo Products GmbHfor Jira Server 8.3.0 - 8.17.1 and more versions
    Versions available for Jira Server 7.2.0 - 8.2.6
    Jira Service Management
    This app is compatible with Jira Service Management.
    Communardo Products GmbH supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Jira Service Management
    This app is compatible with Jira Service Management.

    Anonymize user data across Jira to comply with the GDPR’s (DSGVO) "Right to be Forgotten" with ease

    Anonymize user data across Jira to comply with the GDPR’s (DSGVO) "Right to be Forgotten" with ease

    Anonymize user data across Jira to comply with the GDPR’s (DSGVO) "Right to be Forgotten" with ease

    Powerful User Anonymizer

    Built-In Automation and Reporting

    Safe & Traceless Operation

    The best solution for anonymizing user data across Jira. Instantly searches issues, and more for the specified user(s) and anonymizes personal data. Lets you use JQL queries to customize for issue types, projects, etc.

    Tired of repeating the same tasks over and over? No problem. This app lets you schedule and automate anonymization of issues and tickets. You can easily export anonymization reports to ease GDPR compliance.

    Sandbox Mode lets you safely preview anonymization settings. Then, when you’re ready, the app silently and permanently anonymizes the user(s) without updating activity logs or notifying watchers.

    More details

    This simple, yet powerful app gives you a safe way to anonymize user data across Jira. Now you can easily comply with the GDPR's Right to be Forgotten, without having to delete issues, projects, or other valuable information.

    • Instantly anonymize user data across Jira issues, comments, custom fields, and more
    • Powerful customization options enable you to anonymize user data based on specific issue types, projects, timeframes, etc., using simple JQL queries
    • Automation option enables you to schedule and automate recurring tasks
    • Built-in reporting functionality sends a complete report of completed anonymization tasks to ease GDPR compliance
    • Traceless operation ensures that issues are silently anonymized without updating activity logs or sending notifications to watchers
    • Sandbox Mode allows you to safely preview changes and check your configuration before permanently anonymizing user data

    You may want to check out the User Anonymizer for Confluence.

    ➡ Request your personal demo now ⬅

    Reviews for cloud

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    Reviews for server

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    by VSF Experts Sales Team on 2020-09-16
    Hey guys, We are an IT company in Germany and use the tool to partly fulfill the GDPR needs. It's an intuitive tool to easily pseudonymize and anonymize users; you can even use the add-on to manage both.
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    Communardo Products GmbH


    Thank you very much for your great review.

    We are glad that you enjoy using our app.We appreciate it very much and will keep working hard to deliver updates and features.

    Feel free to contact us again if you have any further questions or want to suggest changes.

    Kind regards


    Communardo Support

    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$65025 users$65050 users$1,300100 users$2,500250 users$4,900500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Communardo Products GmbH provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.0.4 Jira Server 8.3.0 - 8.17.1 Released 2020-11-03


    Security Release


    • improve the security of User Anonymizer for Jira (GDPR) by identifying and preventing potential attack scenarios

    For further details read our blog post


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate User Anonymizer for Jira (GDPR) via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Anonymizer for Jira (GDPR). You're prompted to log into MyAtlassian. User Anonymizer for Jira (GDPR) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Anonymizer for Jira (GDPR) versions compatible with your instance, you can look through our version history page.

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