iEnterprise CRM

by iEnterprises
for Jira Cloud
8 installs
  • Supported
  • Jira Service Management
Free app
Cloud

iEnterprise CRM - Jira Connect

iEnterprise CRM - JIRA Integration will allow you to see the reporter details from iEnterprise CRM inside JIRA ticket.

Also, all the JIRA tickets reported by a customer can be viewed in iEnterprise CRM.

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Instructions to setup the app :

  • Login to iEnterprise CRM
  • Goto Settings (see settings icon @ top-right)
  • Open Global Settings -> Integrations -> JIRA
  • Enable JIRA Integration and connect to JIRA using your JIRA credentials
  • Goto JIRA add-ons marketplace and install iEnterprise CRM app
  • Open Getting Started
  • Connect to iEnterprise CRM using the button provided there
  • Done.

Features :

  • Open a JIRA Ticket, If the reporter is a CRM contact, you can see the contact details inside the JIRA ticket, with a link to open the record from CRM.
  • When opening a contact in CRM, You can see all the JIRA tickets reported by that contact under JIRA Tab.
  • You can also open the JIRA Tickets directly inside CRM and add comments.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has not completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

iEnterprise CRM integrates with your Atlassian product. This remote service can:

  • Write data to the host application
  • Read data from the host application

Gallery

​iEnterprise CRM - JIRA Integration will allow you to see the customer details from iEnterprise CRM inside JIRA ticket. (iEnterprise CRM panel displayed on the right panel)