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    iEnterprise CRM

    by iEnterprisesfor Jira Cloud
    Supported
    iEnterprises supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Free app

    iEnterprise CRM - Jira Connect

    iEnterprise CRM - Jira Connect

    iEnterprise CRM - Jira Connect

    More details

    iEnterprise CRM - JIRA Integration will allow you to see the reporter details from iEnterprise CRM inside JIRA ticket.

    Also, all the JIRA tickets reported by a customer can be viewed in iEnterprise CRM.

    Not an iEnterprise CRM customer? Click here to Sign-up for free

    Instructions to setup the app :

    • Login to iEnterprise CRM
    • Goto Settings (see settings icon @ top-right)
    • Open Global Settings -> Integrations -> JIRA
    • Enable JIRA Integration and connect to JIRA using your JIRA credentials
    • Goto JIRA add-ons marketplace and install iEnterprise CRM app
    • Open Getting Started
    • Connect to iEnterprise CRM using the button provided there
    • Done.

    Features :

    • Open a JIRA Ticket, If the reporter is a CRM contact, you can see the contact details inside the JIRA ticket, with a link to open the record from CRM.
    • When opening a contact in CRM, You can see all the JIRA tickets reported by that contact under JIRA Tab.
    • You can also open the JIRA Tickets directly inside CRM and add comments.

    Reviews for cloud

    (1)
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    by Shaji Sarangadharan on 2018-05-29
    User-friendly integration that links JIRA and CRM. Ability to see CRM customer data inside JIRA ticket is nice. Also, the option to directly add comments to JIRA tickets from CRM is very useful.
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    iEnterprises provides support for this app.

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    Documentation

    Find out how this app works.

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    Versions

    Jira Cloud • Released 2018-05-29

    Summary

    ​New Release

    Details

    • Open a JIRA Ticket,If the reporter is a CRM contact, you can see the contact details inside the JIRA ticket, with a link to open the CRM record.
    • When opening a contact in iEnterprise CRM, You can see all the JIRA tickets reported by that contact under JIRA Tab.
    • You can also open the JIRA Tickets directly inside iEnterprise CRM and add comments.

    Not an iEnterprise CRM customer? Click here to Sign-up for free

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate iEnterprise CRM.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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