OVERALL RATINGS
INSTALLS
17
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appEmpower your agents for contextual conversations with your customers. Enrich profiles for reporter & org in JSM tickets
Engaging Conversations
Service desk support need not be a dry & boring run-of-the-mill job. Use the deeper understanding gained via enriched customer & org profiles. Strike engaging conversations.
Enriched Customer Profile
Know your customer better through their demographic information. Quick links to social profiles increase your efficiency. Tailor your conversations to delight customers.
Enriched Org Profile
Make informed decisions based on enriched org profiles of your customers. Right from number of employees to estimated revenue, the org profile helps offer contextual solution.
More details
Close tickets faster, increase customer satisfaction through better understanding of your customers. Enriched profiles app surfaces demographic as well as professional data for JSD ticket reporters & their organisations.
This app displays enriched profile of the reporter for the Jira service desk tickets. Following attributes are displayed
- Reporter profile
- Display name
- Profile image
- Link to linkedin profile
- Title
- Role
- Timezone & Current time
- Org profile
- Name
- Link to linkedin profile page
- About
- Founded year
- Location
- Employees range
- Estimated annual revenue range
If you have a feature request or suggestion, create a ticket at our service desk.
Check out our UpRaise apps for Jira - 'Agile performance management' & 'Core HR'.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programTrust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerIntegration permissions
Enriched Profiles for JSM integrates with your Atlassian product
Version information
Version 3.3.0•for Jira Cloud
- Release date
- Jan 10th 2025
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial