Enriched Profiles for JSM

Name: Enriched Profiles for JSM
Rating: 1.5 (2 reviews)

by Amoeboids Technologies Pvt Ltd

works with Jira Cloud

OVERALL RATINGS
INSTALLS: 21
SUPPORT: Partner Supported
TRUST SIGNALS

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Overview

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Installation

Key highlights of the appEmpower your agents for contextual conversations with your customers. Enrich profiles for reporter & org in JSM tickets

Engaging Conversations

Service desk support need not be a dry & boring run-of-the-mill job. Use the deeper understanding gained via enriched customer & org profiles. Strike engaging conversations.

Enriched Customer Profile

Know your customer better through their demographic information. Quick links to social profiles increase your efficiency. Tailor your conversations to delight customers.

Enriched Org Profile

Make informed decisions based on enriched org profiles of your customers. Right from number of employees to estimated revenue, the org profile helps offer contextual solution.

More details

Close tickets faster, increase customer satisfaction through better understanding of your customers. Enriched profiles app surfaces demographic as well as professional data for JSD ticket reporters & their organisations.

This app displays enriched profile of the reporter for the Jira service desk tickets. Following attributes are displayed

Reporter profile
- Display name
- Profile image
- Link to linkedin profile
- Title
- Role
- Timezone & Current time
Org profile
- Name
- Link to linkedin profile page
- About
- Founded year
- Location
- Employees range
- Estimated annual revenue range

If you have a feature request or suggestion, create a ticket at our service desk.

Check out our UpRaise apps for Jira - 'Agile performance management' & 'Core HR'.

Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Enriched Profiles for JSM integrates with your Atlassian product

Version information

Version 1.2.5-AC•for Jira Cloud

Release date: Feb 26th 2024
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial