SLA Alerts Pro for Jira
- Jira Service Management
Configure SLA Alerts for breaching and breached SLA's and manage which breaches you want to receive notifications for
Receive alerts for your SLA's
Users will receive alerts for SLA's that are about to be or have been breached.
Create your own SLA alerts
Configure which SLA's should throw alerts, which users should receive them and when they should start.
SLA alerts can be configured on both project and global level.
Multiple SLA alerts
Collapsible banner notifications show multiple SLA alerts without filling up a user's entire screen.
- Breached SLA alerts: Get notified about issues with SLA timers that are breached or are about to be breached.
- Set alert times: Configure the SLA timers that users should be notified about and determine when they should start receiving alerts.
- Supervisor role: Assign a supervisor role that gets notified about all SLA timer that are breached.
- Project specific alerts: You can specify SLA alerts on project level for project specific configurations.
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