by Ushur Inc.for Jira Cloud
    Supported
    Ushur Inc. supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Fast-track your Approvals using text messages from your Jira Service Desk - no login required

    Fast-track your Approvals using text messages from your Jira Service Desk - no login required

    Fast-track your Approvals using text messages from your Jira Service Desk - no login required

    Text-message based approvals

    Fully integrated into Jira Service Desk

    Painless, accelerated approvals on the go

    Add Ushur for Jira Service Desk to transform approval workflows into two-way text conversations. Send a text to approve or deny a request. It’s that simple. Get your approvals unstuck from the bottom of your inbox.

    Approve requests through text messages that are logged and journey through Jira Service Desk workflows. All engagements logged into your Jira Service Desk for compliance and audit purposes.

    Speed up your approvals with text messages. No mobile app download required. Especially useful and important for agile teams on the go, those without desks, or those with no access to service desk portals.

    More details

    Ushur for Approvals is a simple and effective app to fast-track approvals for Jira Service Desk. Using the power of text messages, Ushur for Approvals engages with approvers on their mobile phones. Approvers’ actions are logged back into Jira Service Desk to effect the workflow transitions designed in Jira Service Desk.

    Major features:

    • Support for multiple approval requests per approver simultaneously
    • Mobile number opt-in process
    • View additional details of the request without logging into Jira Service Desk
    • Works with existing Jira Service Desk Approval Workflows
    • Works in 192 countries and in 60 languages
    • No need to configure mobile numbers in Jira Service Desk
    • oAuth-based single sign-on with Jira Service Desk credentials

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $20
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Ushur Inc. provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-04-18

    Summary

    Fast-track Approvals using text messages from Jira Service Desk - without login

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Ushur for Approvals.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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