Freshservice to JSM Migration by Help Desk Migration
OVERALL RATINGS
We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Key highlights of the appSimple migration from Freshservice to Jira Service Management. Zero Downtime

Fast Freshservice to Jira Migration. No Downtime
Migration from Freshservice to Jira with an AI-ready approach. No-code Migration Wizard fully automates the process while protecting your data. Ensure full integrity and compliance with SOC 2 Type II, SOC 3, and GDPR.
Upgrade migration with precise data mapping
Real-time Freshservice ITSM to Jira Service Management mapping with full control. Map default and custom fields, create new ones, rename or skip fields, and ensure every data point is migrated with precision.
Free Demo Migration: test migration results first
Free Demo Migration lets you quickly test your Freshservice to Jira migration in minutes. To validate a successful Freshservice ticket import process, migrate 20 tickets and review the results before full migration.
More details
Easily migrate data from Freshservice to Jira Service Management—fast, secure, and automated. No hassle, no downtime, just a seamless migration experience
WHAT RECORDS CAN MIGRATE
- Tickets with Attachments
- Public and Private Notes
- Contacts
- Organizations
- Agents
- Custom Fields
- Tags
MIGRATION SERVICES
Count on us for Freshservice to Jira migration.
- Migrate newest records first
- Select records for a demo migration
- Skip attachments
- Inline images into attachments
- Add a custom tag to migrated tickets
- Include only associated entities
- Extend data retention period
If you have specific needs, our team can craft a customized Freshservice to Jira Service Management migration, no matter the complexity.
WHAT ABOUT DATA SECURITY
Help Desk Migration's security is top-notch:
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.