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Freshservice to JSM Migration by Help Desk Migration

works with Jira Cloud, Jira Server 7.8.4 - 8.5.14, Jira Server 7.8.4 - 8.5.14, Jira Cloud and more

OVERALL RATINGS

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Explore migration program

Key highlights of the appSimple migration from Freshservice to Jira Service Management. Zero Downtime

watch Freshservice to JSM Migration by Help Desk Migration video

Fast Freshservice to Jira Migration. No Downtime

Migration from Freshservice to Jira with an AI-ready approach. No-code Migration Wizard fully automates the process while protecting your data. Ensure full integrity and compliance with SOC 2 Type II, SOC 3, and GDPR.

Upgrade migration with precise data mapping

Real-time Freshservice ITSM to Jira Service Management mapping with full control. Map default and custom fields, create new ones, rename or skip fields, and ensure every data point is migrated with precision.

Free Demo Migration: test migration results first

Free Demo Migration lets you quickly test your Freshservice to Jira migration in minutes. To validate a successful Freshservice ticket import process, migrate 20 tickets and review the results before full migration.

More details

Easily migrate data from Freshservice to Jira Service Management—fast, secure, and automated. No hassle, no downtime, just a seamless migration experience

WHAT RECORDS CAN MIGRATE

  • Tickets with Attachments
  • Public and Private Notes
  • Contacts
  • Organizations
  • Agents
  • Custom Fields
  • Tags

MIGRATION SERVICES

Count on us for Freshservice to Jira migration.

  • Migrate newest records first 
  • Select records for a demo migration
  • Skip attachments 
  • Inline images into attachments
  • Add a custom tag to migrated tickets
  • Include only associated entities
  • Extend data retention period

If you have specific needs, our team can craft a customized Freshservice to Jira Service Management migration, no matter the complexity.

WHAT ABOUT DATA SECURITY

Help Desk Migration's security is top-notch:

  • 🛡️ SOC 2 Type II, Type III
  • 🛡️ Earning an 'A' grade in the latest penetration testing
  • 🛡️ CASA Tier 2 requirements
  • 🛡️ Google verified our migration app

📖Help Desk Migration Customers

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions

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