Freshservice to Jira Service Management

for Jira Cloud, Jira Server 7.8.4 - 8.5.14, Jira Cloud, Jira Server 7.8.4 - 8.5.14 and more
  • Supported
  • Jira Service Management

Easiest way to migrate from Freshservice to Jira Service Management

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Simple data transition from Freshservice to Jira

It only takes 15 to 20 minutes before you can see the result! Connect your service desks to the Migration Wizard, complete a few quick steps, and start your migration! Our automated tool will do everything for you then!

Control the fields' mapping

Transition tickets and all ticket fields swiftly. Map the data you want to transfer, its connections, and default and custom fields connected to them. With an easy-to-use interface, you can modify the mapping easily.

Free migration trial

Test the migration out before having to pay a penny! Set up a free data migration and rerun it as many times as you need. Everything for you to make sure that your data will move safely and correctly.

More details

Set up your Freshservice to Jira Service Management data migration and make the switch as quick and seamless as possible.


  • Tickets together with Attachments
  • Public Notes
  • Contacts
  • Organizations
  • Agents
  • Custom Fields
  • Tags


Automated data migration. Set up a seamless and secure data migration without any programming skills.

Some other platforms we can migrate your data from:

  • Zendesk
  • Freshdesk
  • CSV-file
  • Groove
  • Intercom
  • Help Scout
  • Helpshift
  • Kayako
  • LiveAgent
  • Salesforce Service Desk
  • SolarWinds
  • Zoho Desk

Custom data migration. In case of additional requirements, the HDM team can perform a data migration of any complexity and provide top-notch customer support.


  • “The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.”

Gauthier Escorbiac

  • “Migration went smoothly, all questions were answered swiftly and clearly by John.”

Timothy Borg

Check other HDM reviews on Capterra and G2.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has completed the Security Self-Assessment Program. The program will be deprecated in August 2023 and replaced with the Privacy & Security tab. Learn more

We've introduced a new Privacy and Security tab that will provide detailed information on privacy, security, data handling, and compliance practices followed by this app.