Freshservice to Jira Service Management Import
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appSecure Freshservice to Jira Service Management Data Migration with Zero Downtime and Enterprise-Level Protection
Simple data transition from Freshservice to Jira
Switch from Freshservice to Jira the smart way. Our no-code Migration Wizard automates the entire process while safeguarding your data. Enjoy uncompromised integrity and compliance with SOC 2 Type II, SOC 3, and GDPR.
Enhance migration with intuitive data mapping
Real-time mapping from Freshservice ITSM to Jira Service Management. Map default and custom fields, create new ones via the Migration Wizard, rename or skip fields, and ensure your data lands exactly where you want.
Free Demo Migration: see the results first
Free Demo Migration lets you test the transfer from Freshservice to Jira in a few minutes. To ensure a successful Freshservice import tickets process, you can set up the migration of 20 tickets and re-run the Demo.
More details
Easily migrate data from Freshservice to Jira Service Management—fast, secure, and automated. No hassle, no downtime, just a seamless migration experience
WHAT RECORDS CAN MIGRATE
- Tickets with Attachments
- Public and Private Notes
- Contacts
- Organizations
- Agents
- Custom Fields
- Tags
MIGRATION SERVICES
Count on us for Freshservice to Jira migration.
- Migrate newest records first
- Select records for a demo migration
- Skip attachments
- Inline images into attachments
- Add a custom tag to migrated tickets
- Include only associated entities
- Extend data retention period
If you have specific needs, our team can craft a customized Freshservice to Jira Service Management migration, no matter the complexity.
WHAT ABOUT DATA SECURITY
Help Desk Migration's security is top-notch:
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud, Jira Cloud 7.8.4 - 8.5.14
- Release date
- Apr 18th 2018
- Summary
- Freshservice to Jira Service Management Import
- Details
New Migration Options:
Include only associated entitiesNow supported for Freshservice to Jira migration, this option allows you to migrate from Freshservice tickets that are linked to Contacts or Organizations, while excluding unlinked records. Ideal for cleaner, more reliable migrations, especially for high-volume or long-lived tickets.
Extend the data retention period
Need more time to access your Freshservice ITSM to Jira Service Management migration data? This option lets you extend the retention period for your Freshservice import tickets before they are archived.
- Payment model
- Paid via Vendor
- License type
- Commercial