Freshservice to Jira Service Management AI-ready migration
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appAI-first data migration from Freshservice to Jira Service Management. Zero Downtime
Fast Freshservice to Jira Migration. No Downtime
Migrate from Freshservice to Jira the right way. Our no-code Migration Wizard fully automates the process while protecting your data. Ensure full integrity and compliance with SOC 2 Type II, SOC 3, and GDPR.
Upgrade migration with precise data mapping
Real-time Freshservice ITSM to Jira Service Management mapping with full control. Map default and custom fields, create new ones, rename or skip fields, and ensure every data point is migrated with precision.
Free Demo Migration: test migration results first
Free Demo Migration lets you quickly test your Freshservice to Jira migration in minutes. To validate a successful Freshservice import tickets process, migrate 20 tickets, and review the results before full migration.
More details
Easily migrate data from Freshservice to Jira Service Management—fast, secure, and automated. No hassle, no downtime, just a seamless migration experience
WHAT RECORDS CAN MIGRATE
- Tickets with Attachments
- Public and Private Notes
- Contacts
- Organizations
- Agents
- Custom Fields
- Tags
MIGRATION SERVICES
Count on us for Freshservice to Jira migration.
- Migrate newest records first
- Select records for a demo migration
- Skip attachments
- Inline images into attachments
- Add a custom tag to migrated tickets
- Include only associated entities
- Extend data retention period
If you have specific needs, our team can craft a customized Freshservice to Jira Service Management migration, no matter the complexity.
WHAT ABOUT DATA SECURITY
Help Desk Migration's security is top-notch:
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud, Jira Cloud 7.8.4 - 8.5.14
- Release date
- Apr 18th 2018
- Summary
- Freshservice to Jira Service Management Import
- Details
New Migration Options:
The Reload Mapping
‘Reload Mapping’ lets you instantly refresh field mapping during your Freshservice to Jira Service Management migration without restarting. Click to update fields while keeping all existing settings unchanged.
Advanced data filtering options
Advanced filtering for Freshservice to Jira migrations improves accuracy and flexibility. Filter by date, exclude Closed or Solved tickets, organize by groups, and skip automated tickets using subject filters.
Extend the data retention period
Need more time to access your Freshservice ITSM to Jira Service Management migration data? This option lets you extend the retention period for your Freshservice import tickets before they are archived.
- Payment model
- Paid via Vendor
- License type
- Commercial