by Help Desk Migrationfor multiple products
    Jira Server 7.8.1 - 7.8.4
    Jira Cloud
    Confluence Server 6.8.0 - 6.8.5
    Confluence Cloud
    See more versions
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Easiest way to migrate from Freshservice to Jira Service Desk

    Easiest way to migrate from Freshservice to Jira Service Desk

    Easiest way to migrate from Freshservice to Jira Service Desk

    Connect Freshservice and Jira Service Desk

    Select Objects and map necessary fields

    Start Free Demo Migration and then Full Migration

    Select Freshservice from the drop-down menu and provide access credentials.

    Select Jira Service Desk as your future platform and provide your access credentials.

    Select objects you need to transfer and change fields mapping if you want to.

    Once the Demo is Completed, download the JSON file and import it to Jira Service Desk to check the result of the Demo Migration. If everything looks great, start the Full Data Migration.

    Connect Freshservice and Jira Service Desk

    Select Objects and map necessary fields

    Start Free Demo Migration and then Full Migration

    Select Freshservice from the drop-down menu and provide access credentials.

    Select Jira Service Desk as your future platform and provide your access credentials.

    Select objects you need to transfer and change fields mapping if you want to.

    Once the Demo is Completed, download the JSON file and import it to Jira Service Desk to check the result of the Demo Migration. If everything looks great, start the Full Data Migration.

    More details

    WHAT YOU MAY MIGRATE AUTOMATICALLY

    • Tickets
    • Contacts
    • Users
    • Attachments
    • Notes
    • Custom fields
    • Knowledge base

    Also you can use Custom Migration Service in case you have specific migration requirements.

    PLATFORMS THAT ARE ALSO SUPPORTED FOR MIGRATION FROM

    • Zendesk
    • Freshdesk
    • Intercom
    • Desk.com
    • Kayako
    • Parature
    • Samanage
    • LiveAgent
    • Zoho Desk
    • Help Scout
    • Groove
    • Helpshift
    • CSV-file

    OUR BENEFITS

    • Free Demo Migration
    • Custom fields migration
    • Preserving relations between objects
    • Easy to change fields mapping (if you want to)
    • Automated process

    More details

    WHAT YOU MAY MIGRATE AUTOMATICALLY

    • Tickets
    • Contacts
    • Users
    • Attachments
    • Notes
    • Custom fields
    • Knowledge base

    Also you can use Custom Migration Service in case you have specific migration requirements.

    PLATFORMS THAT ARE ALSO SUPPORTED FOR MIGRATION FROM

    • Zendesk
    • Freshdesk
    • Intercom
    • Desk.com
    • Kayako
    • Parature
    • Samanage
    • LiveAgent
    • Zoho Desk
    • Help Scout
    • Groove
    • Helpshift
    • CSV-file

    OUR BENEFITS

    • Free Demo Migration
    • Custom fields migration
    • Preserving relations between objects
    • Easy to change fields mapping (if you want to)
    • Automated process

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Help Desk Migration provides support for this app.

    Help Desk Migration provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud,
    Confluence Cloud
    Released 2018-04-18

    Summary

    Freshservice to Jira Service Desk

    Versions

    Version 1.0.0 Jira Server 7.8.1 - 7.8.4,
    Confluence Server 6.8.0 - 6.8.5
    Released 2018-04-18

    Summary

    Freshservice to Jira Service Desk

    Installation

    • Connect Freshservice and Jira Service Desk. Select Freshservice from the drop-down menu and provide access credentials. Select Jira Service Desk as your future platform and provide your access credentials.
    • Select objects you need to transfer and change fields mapping if you need to.
    • When you're done with the mapping you will start the Free Demo Migration to make sure you set up the migration properly.
    • Once the Demo is Completed, download the JSON file and import it to Jira Service Desk to check the result of the Demo Migration. If everything looks great, start the Full Data Migration.
    • Connect Freshservice and Jira Service Desk. Select Freshservice from the drop-down menu and provide access credentials. Select Jira Service Desk as your future platform and provide your access credentials.
    • Select objects you need to transfer and change fields mapping if you need to.
    • When you're done with the mapping you will start the Free Demo Migration to make sure you set up the migration properly.
    • Once the Demo is Completed, download the JSON file and import it to Jira Service Desk to check the result of the Demo Migration. If everything looks great, start the Full Data Migration.

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