OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appSecure Kayako to Jira Service Management Data Migration with Zero Downtime and Enterprise-Level Protection
The Most Secure Data Migration You Can Find
Experience a secure and no-downtime data import from Kayako to Jira with the Help Desk Migration tool. Ensure uncompromised security and compliance with SOC 2 Type II and Type III, and GDPR standards.
Mapping for Both Default and Custom Ticket Fields
Take full control of your data transfer:
- Select specific records to migrate
- Map default and custom ticket fields
- Fine-tune field alignment for Jira Service Management
Enjoy a tailored, reliable migration experience.
Free Demo Migrations – Test Until You're Confident
Start your migration journey with full confidence. Migrate up to 20 tickets from Kayako to Jira Service Management. Perfect every detail of your migration, completely free.
More details
Want to migrate your data from Kayako to Jira effortlessly? Set up an automated data migration.
WHAT ACTUALLY CAN HELP DESK MIGRATION TRANSFER
- Tickets with Attachments
- Public Notes
- Contacts
- Agents
- Organizations
- Custom fields
- Tags
MIGRATION SERVICES
Count on us for the Kayako to Jira migration.
- Migrate the newest records first
- Select records for a demo migration
- Skip attachments
- Inline images into attachments
- Add a custom tag to migrated tickets
- Include only associated entities
- Extend the data retention period
If you have specific needs, our team can craft a customized Kayako to Jira Service Management migration, no matter the complexity.
WHAT ABOUT DATA SECURITY
Help Desk Migration's security is top-notch:
- 🛡️ SOC 2 Type II, Type III
- 🛡️ Earning an 'A' grade in the latest penetration testing
- 🛡️ CASA Tier 2 requirements
- 🛡️ Google verified our migration app
Check what our customers say about us by reading reviews on Capterra and G2.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud
- Release date
- Apr 18th 2018
- Summary
- Kayako to Jira Service Management Migration
- Details
New Migration Options:
Include only associated entitiesNow supported for Kayako to Jira migration, this option allows you to migrate from Kayako Tickets that are linked to Contacts or Organizations, while excluding unlinked records. Best suited for clean, dependable migrations of high-volume or long-lived tickets.
Extend the data retention period
Need extra time to access your data after you migrate Kayako to Jira? After you have migrated with Help Desk Migration, you can extend the data retention period for imported tickets before they are archived.
- Payment model
- Paid via Vendor
- License type
- Commercial