by Help Desk Migrationfor Jira Cloud
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Effortlessly migrate from Kayako to Jira Service Desk

    Effortlessly migrate from Kayako to Jira Service Desk

    Effortlessly migrate from Kayako to Jira Service Desk

    Easiest data migration process you can find

    Mapping for both default and custom ticket fields

    Limitless Free Demonstrations

    Try an out-of-the-box solution for data migration from Kayako to Jira. Our team created a tool that can safely transfer all your records between help desks. Just complete a few steps to get your migration result.

    Choose which objects you need in Jira Service Desk and change the mapping of the ticket fields: migrate not only the standard but also the custom ones! You can easily check if the relations between the data are correct.

    Set up a free demo migration to see how the full transition goes through. You can test the process as much as you need. We’ll let you see how a small part of your record base moves to Jira to ensure the proper result.

    More details

    Do you want to migrate your data from Kayako effortlessly? Sure thing you do! All you need to do is set up an automated data migration in a few simple steps. Save your time and effort with Help Desk Migration service.

    SO WHAT CAN YOU ACTUALLY TRANSFER TO JIRA WITH HDM SERVICE?

    Our migration tool can transport the data, including:

    • Tickets together with Attachments and Public Notes
    • Contacts
    • Agents
    • Organizations
    • Custom fields
    • and Tags

    MIGRATION SERVICES WE OFFER:

    1. The automated data migration with our tool. No coding knowledge required; just go through a few simple migration steps to transfer all your records from Kayako to Jira Service Desk.

    Here are some more platforms to automatically migrate your records from:

    • Zendesk
    • Freshdesk
    • CSV-file
    • Freshservice
    • Desk.com
    • Groove
    • Intercom
    • Help Scout
    • Helpshift
    • LiveAgent
    • Salesforce Service Desk
    • SolarWinds
    • Zoho Desk

    2. Request a custom data migration to tackle your particular requirements and issues as well as get high-priority customer support.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Help Desk Migration provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-04-18

    Summary

    Kayako to Jira Service Desk Migration

    Installation

    • Sign up for a Help Desk Migration account on our website and set up a new data migration.
    • Connect Kayako to the Migration Wizard as your source help desk. To do so, choose it from the drop-down list of the supported platforms and input the required access credentials to your account. Thus, the tool will be able to reach your help desk data and move it.
    • Connect Jira Service Desk in the same way.
    • Then, choose to which project in Jira Service Desk you'd like to import or data as well as the future Issue type for your tickets.
    • The next stage is data mapping. Here, you have to tick the boxes near the records you want to get moved to Jira Service Desk. Then, click on the ‘map fields’ button to see and change the ticket fields’ mapping (if needed).
    • When the mapping is ready, start with the free demo migration. During the migration, the tool will pick out 20 tickets and move them to Jira Service Desk. The demo takes up to 5 minutes, and afterward, you’ll be able to check the result of the data migration.
    • If you’re satisfied with the outcome, proceed further to your full data migration.

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