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    Linchpin Support

    by //SEIBERT/MEDIATop Vendor
    //SEIBERT/MEDIA is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

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    for Confluence Server 5.10.0 - 6.7.3
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Supported
    //SEIBERT/MEDIA supports this app.

    Get support

    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Get it nowFree app

    Get Linchpin support easier and faster

    Get Linchpin support easier and faster

    Get Linchpin support easier and faster

    Five easy steps to report your issue

    Generate all relevant data with just one click

    Get quicker help by our support-team

    Reduce your own time invested by following the easy step-by-step process for issue reporting.

    No need to locate for the data the LINCHPIN support team generally asks you for.

    Send the support.zip with your request and enable the LINCHPIN support team to resolve your issue faster.

    More details

    The Linchpin Support App provides you a checklist to identify issues and contact Linchpin Support if you need help. It enables you to gather and download all relevant logfiles in one single zip-file. Having all relevant data firsthand enables the support team to analyse and fix your issue faster.

    This app is a part of Linchpin - Social Intranet, which offers your employees a fully personalized user experience and provides them with the best conditions for productive teamwork, efficient creation and acquisition of information and structured knowledge management.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    //SEIBERT/MEDIA provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Version 1.0.1 • Confluence Server 5.10.0 - 6.7.3 • Released 2018-04-03

    Summary

    First release to offer the Linchpin Support App.

    Details

    • Easy to use checklist, if an issue occurs
    • Collect all relevant log-files with one click
    • Download as a single zip-file
    • Direct link to Linchpin Helpdesk for reporting your issue

    Installation

    1. Log into your Confluence instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Linchpin Support via search. Results include app versions compatible with your Confluence instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Linchpin Support versions compatible with your instance, you can look through our version history page.

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