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App Description
Connect Jira to ServiceNow and 50+ other systems
Tasktop supports integration between Jira and ServiceNow and 50+ other systems.
Visualize your integration landscape
View your organization's integration landscape to get an overview of artifacts flowing via your Tasktop integrations.
Configure and scale your integrations with ease
Tasktop's model-based integration enables smart integration templates and scales to meet large enterprise integration needs.
More details
Tasktop accelerates Help Desk Incident Escalation by synchronizing all ServiceNow Incidents (that have been escalated to Problems) to Atlassian Jira. With the synchronized Problem information, the developer can prioritize with full visibility into the details and urgency, for example.
Similarly, Tasktop enhances efficiency in the Help Desk Feature Request process by automatically mirroring the feature in ServiceNow into Jira for prioritization.
As the developer works on the Problem or Feature, the updates in Jira are automatically synchronized back to ServiceNow. The result is instantaneous information flow between the service desk and development teams, enhanced project visibility, and artifact traceability - all while team members continue to operate in their tool of choice.
Version History
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