Seismic Knowledge - Search issues and tickets from Slack

for Jira Cloud, Jira Server 8.0.0 - 9.3.1 and more
81 installs
  • Supported
  • Jira Service Management
  • Jira Software
Free app

Tired of leaving to find the Jira issues and tickets you need at work? Meet Seismic Knowledge

Join 7,000+ teams who have used Seismic Knowledge to accelerate support for IT, HR and client facing teams (sales and support).

  • Reduce time to resolution
  • Deflect tickets
  • Enable self-serve support
  • Automatically resolve common requests

How it works:

Connect Jira Service Management - Bring your help desk into Slack and accelerate support. Enable ticket creation where issues happen, and keep everyone up to date by syncing ticket statuses and comments in a Slack thread.

Connect knowledge - leverage knowledge from Seismic, Lessonly, Confluence, Box, Jira, Google Drive and more to deflect tickets and reduce repeat questions within the flow of work.

Seismic Knowledge is a paid software platform that is sold separately from Atlassian. Not a customer yet? Visit to request a demo and more.

*Seismic Knowledge proudly supports Jira Server

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has not completed the Security Self-Assessment Program. Learn more


Integration Details

Seismic Knowledge - Search issues and tickets from Slack integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Write data to the host application
  • Read data from the host application