Seismic Knowledge - Search issues and tickets from Slack
Free app
OVERALL RATINGS
INSTALLS
63
SUPPORT
- Partner Supported
Key highlights of the appTired of leaving to find the Jira issues and tickets you need at work? Meet Seismic Knowledge
More details
Join 7,000+ teams who have used Seismic Knowledge to accelerate support for IT, HR and client facing teams (sales and support).
- Reduce time to resolution
- Deflect tickets
- Enable self-serve support
- Automatically resolve common requests
How it works:
Connect Jira Service Management - Bring your help desk into Slack and accelerate support. Enable ticket creation where issues happen, and keep everyone up to date by syncing ticket statuses and comments in a Slack thread.
Connect knowledge - leverage knowledge from Seismic, Lessonly, Confluence, Box, Jira, Google Drive and more to deflect tickets and reduce repeat questions within the flow of work.
Seismic Knowledge is a paid software platform that is sold separately from Atlassian. Not a customer yet? Visit https://lessonly.com/knowledge to request a demo and more.
*Seismic Knowledge proudly supports Jira Server
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Seismic Knowledge - Search issues and tickets from Slack integrates with your Atlassian product
Version information
Version 1.2.10-AC•for Jira Cloud
Release date
Sep 26th 2023
Summary
Minor version update
Details
Payment model
Free
License type
Commercial - no charge