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Seismic Knowledge - Search issues and tickets from Slack

works with Jira Cloud, Jira Server 8.0.0 - 9.3.1 and more

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58

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

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Key highlights of the appTired of leaving to find the Jira issues and tickets you need at work? Meet Seismic Knowledge

More details

Join 7,000+ teams who have used Seismic Knowledge to accelerate support for IT, HR and client facing teams (sales and support).

  • Reduce time to resolution
  • Deflect tickets
  • Enable self-serve support
  • Automatically resolve common requests

How it works:

Connect Jira Service Management - Bring your help desk into Slack and accelerate support. Enable ticket creation where issues happen, and keep everyone up to date by syncing ticket statuses and comments in a Slack thread.

Connect knowledge - leverage knowledge from Seismic, Lessonly, Confluence, Box, Jira, Google Drive and more to deflect tickets and reduce repeat questions within the flow of work.

Seismic Knowledge is a paid software platform that is sold separately from Atlassian. Not a customer yet? Visit https://lessonly.com/knowledge to request a demo and more.

*Seismic Knowledge proudly supports Jira Server

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions

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