25
Customers have installed this app in at least 25 active instances.
25
Customers have installed this app in at least 25 active instances.
    by Tasytt Inc.for Jira Cloud and Jira Server 8.0.0 - 8.4.1
    Supported
    Tasytt Inc. supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Tasytt Inc. supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Bring your Service Desk to Slack - Deflect tickets and route requests where you work

    Bring your Service Desk to Slack - Deflect tickets and route requests where you work

    Bring your Service Desk to Slack - Deflect tickets and route requests where you work

    Reduce frequently asked questions with an AI agent

    Enable true self-serve support for your customers

    Improve SLA times by bringing ticketing into Slack

    Create a single source of truth for information right within Slack for seamless access to knowledge and increased ticket deflection. Connect Confluence, Google Drive, Dropbox and more.

    Let your Service Desk work for you. Customers can route requests and agents are notified and brought up to speed right from Slack.

    Increase ticket visibility and resolve issues faster by syncing ticket status, comments and attachments where your customers work—in Slack.

    Reduce frequently asked questions with an AI agent

    Enable true self-serve support for your customers

    Improve SLA times by bringing ticketing into Slack

    Create a single source of truth for information right within Slack for seamless access to knowledge and increased ticket deflection. Connect Confluence, Google Drive, Dropbox and more.

    Let your Service Desk work for you. Customers can route requests and agents are notified and brought up to speed right from Slack.

    Increase ticket visibility and resolve issues faster by syncing ticket status, comments and attachments where your customers work—in Slack.

    More details

    Join 5,000+ teams who have used Obie to deflect tickets and make submitting requests seamless.

    Connect Obie to Service Desk and bring ticketing inside Slack so you can streamline your IT process. Access to Confluence within Slack means you can focus less on low-priority tasks and more on the work that matters most.

    Obie is built for rapidly growing teams looking to scale:

    • IT
    • Sales
    • Customer Support
    • Onboarding

    Obie is a paid software platform that is sold separately from Atlassian. Not an Obie customer yet? Visit http://obie.ai/atlassian/ to request a demo and more.

    *Obie proudly supports Jira Server

    More details

    Join 5,000+ teams who have used Obie to deflect tickets and make submitting requests seamless.

    Connect Obie to Service Desk and bring ticketing inside Slack so you can streamline your IT process. Access to Confluence within Slack means you can focus less on low-priority tasks and more on the work that matters most.

    Obie is built for rapidly growing teams looking to scale:

    • IT
    • Sales
    • Customer Support
    • Onboarding

    Obie is a paid software platform that is sold separately from Atlassian. Not an Obie customer yet? Visit http://obie.ai/atlassian/ to request a demo and more.

    *Obie proudly supports Jira Server

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Tasytt Inc. provides support for this app.

    Tasytt Inc. provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-04-29

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 1.0.0 Jira Server 8.0.0 - 8.4.1 Released 2019-08-14

    Summary

    Server

    Details

    Obie now supports Jira Server and Jira Service Desk Server.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Obie - Route internal tickets from Slack.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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