Seismic Knowledge - Search issues and tickets from Slack
- Jira Service Management
- Jira Software
We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Tired of leaving to find the Jira issues and tickets you need at work? Meet Seismic Knowledge
Join 7,000+ teams who have used Seismic Knowledge to accelerate support for IT, HR and client facing teams (sales and support).
- Reduce time to resolution
- Deflect tickets
- Enable self-serve support
- Automatically resolve common requests
How it works:
Connect Jira Service Management - Bring your help desk into Slack and accelerate support. Enable ticket creation where issues happen, and keep everyone up to date by syncing ticket statuses and comments in a Slack thread.
Connect knowledge - leverage knowledge from Seismic, Lessonly, Confluence, Box, Jira, Google Drive and more to deflect tickets and reduce repeat questions within the flow of work.
Seismic Knowledge is a paid software platform that is sold separately from Atlassian. Not a customer yet? Visit https://lessonly.com/knowledge to request a demo and more.
*Seismic Knowledge proudly supports Jira Server
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy