Seismic Knowledge - Search issues and tickets from Slack
- Jira Service Management
- Jira Software
Tired of leaving to find the Jira issues and tickets you need at work? Meet Seismic Knowledge
Join 7,000+ teams who have used Seismic Knowledge to accelerate support for IT, HR and client facing teams (sales and support).
- Reduce time to resolution
- Deflect tickets
- Enable self-serve support
- Automatically resolve common requests
How it works:
Connect Jira Service Management - Bring your help desk into Slack and accelerate support. Enable ticket creation where issues happen, and keep everyone up to date by syncing ticket statuses and comments in a Slack thread.
Connect knowledge - leverage knowledge from Seismic, Lessonly, Confluence, Box, Jira, Google Drive and more to deflect tickets and reduce repeat questions within the flow of work.
Seismic Knowledge is a paid software platform that is sold separately from Atlassian. Not a customer yet? Visit https://lessonly.com/knowledge to request a demo and more.
*Seismic Knowledge proudly supports Jira Server
Privacy and security
Seismic Knowledge - Search issues and tickets from Slack integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Write data to the host application
- Read data from the host application