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Freshdesk to JSM Migration by Help Desk Migration

works with Jira Cloud, Jira Server 7.0.0 - 8.5.14, Jira Server 7.0.0 - 8.5.14, Jira Cloud and more

OVERALL RATINGS

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Explore migration program

Key highlights of the appFreshdesk to Jira Service Management Migration Made Easy. Zero Downtime. Top-tier Security

watch Freshdesk to JSM Migration by Help Desk Migration video

No-code migration from Freshdesk to Jira

Migrate from Freshdesk to Jira the smart way. Our no-code Migration Wizard automates the process and protects your data, ensuring integrity and compliance with SOC 2 Type II, Type III, and GDPR.

Enhance migration with precise data mapping

Automated AI-ready Freshdesk to Jira Service Management migration built for accuracy and speed. Filter the data you need, customize field mapping, validate results in advance, and migrate with confidence.

Free Demo Migration: test migration results first

Try the Help Desk Migration app to see how your Freshdesk data will appear in Jira Service Management. Map fields, tickets, and related data before migrating. Move 20 samples from Freshdesk to Jira with a Free Demo.

More details

Enjoy a seamless and automated migration from Freshdesk to Jira Service Management. Transfer your help desk data while you focus on your other projects.

🏆 Trusted by 60,000+ Companies like Lenovo, Arkansas Technical University, Automattic

WHAT RECORDS CAN MIGRATE

  • 🎫 Tickets with 📎 Attachments
  • 💬 Public and 📝 Private Notes
  • 👤 Contacts
  • 🏢 Organizations
  • 🧑‍💼 Agents
  • 🧩 Custom Fields
  • 🏷️Tags

MIGRATION SERVICES

Count on us for Freshdesk to Jira migration.

  • Migrate newest records first 
  • Select records for a demo migration
  • Skip attachments 
  • Inline images into attachments
  • Add a custom tag to migrated tickets
  • Include only associated entities
  • Extend data retention period

Our professional services team can handle any Freshdesk to Jira migration, no matter the complexity.

WHAT ABOUT DATA SECURITY

  • 🛡️ SOC 2 Type II, Type III
  • 🛡️ Earning an 'A' grade in the latest penetration testing
  • 🛡️ CASA Tier 2 requirements
  • 🛡️ Google verified our migration app

📖Help Desk Migration Customers

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions

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