Freshdesk to Jira Service Management

for Jira Cloud, Jira Server 7.0.0 - 8.5.14, Jira Cloud, Jira Server 7.0.0 - 8.5.14 and more
  • Supported
  • Jira Service Management

The easiest method to migrate data from Freshdesk to Jira Service Management

YouTube's thumbnail image for the video.

Hassle-free data migration from Freshdesk to Jira

Automatically transfer records from Freshdesk to Jira in a few simple steps. You don't need programming skills or experience to set up a data transition. We offer an out-of-the-box solution that can help in 20 minutes.

The automated data migration on display

You don’t have to worry about unexpected out-turns during the migration. You fully control the setup and mapping. Just select the records you need to move, change the field mapping, and wait till everything is done.

Free demonstration

No credit card details required. Try out the migration before paying. Just set up a demo migration, which shows the whole process. The tool will move 20 records from Freshdesk to Jira. Then, you can check the result.

More details

Treat yourself with seamless and automated data migration from Freshdesk to Jira Service Management while you go on with your other projects.


  • Tickets together with Attachments
  • Public Notes
  • Contacts
  • Organizations
  • Agents
  • Custom Fields
  • Tags


The HDM service offers a fully-automated and smooth data migration from Freshdesk (and many more other systems) into Jira Service Management.

Some other platforms we can migrate your data from:

  • Zendesk
  • CSV-file
  • Freshservice
  • Groove
  • Intercom
  • Help Scout
  • Helpshift
  • Kayako
  • LiveAgent
  • SolarWinds
  • Salesforce Service Cloud
  • Zoho Desk

If you have any special requirements for your data migration, offer a custom migration to satisfy your pickiest migration needs.


  • “It's worth every penny as it saved me lots of time. I would recommend this service!”

Anh Kato

  • “Migration went smoothly, all questions were answered swiftly and clearly.”

Timothy Borg

Feel free to check other HDM reviews on Capterra and G2.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has completed the Security Self-Assessment Program. The program will be deprecated in August 2023 and replaced with the Privacy & Security tab. Learn more