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Freshdesk to Jira Service Management Import

works with Jira Cloud, Jira Server 7.0.0 - 8.5.14, Jira Server 7.0.0 - 8.5.14, Jira Cloud and more

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Key highlights of the appFreshdesk to Jira Service Management Import with Zero Downtime & Enterprise-Grade Security

watch Freshdesk to Jira Service Management Import video

No-code migration from Freshdesk to Jira

Switch from Freshdesk to Jira the smart way. Our no-code Migration Wizard automates the process and protects your data, ensuring integrity and compliance with SOC 2 Type II, Type III, and GDPR.

The automated Data Migration on display

Freshdesk to Jira Service Management data migration made simple with full automation. Stay in control by choosing the records you need, customizing field mapping, and reviewing results before finalizing.

Free Demo

Try the Help Desk Migration app to see how your Freshdesk your data will appear in Jira Service Management. Map fields, tickets, and related data before migrating. Move from Freshdesk to Jira 20 samples with a Free Demo.

More details

Enjoy a seamless and automated migration from Freshdesk to Jira Service Management. Transfer your help desk data while you focus on your other projects.

🏆 Trusted by 60,000+ Companies like Lenovo, Arkansas Technical University, Automattic

WHAT RECORDS CAN MIGRATE

  • 🎫 Tickets with 📎 Attachments
  • 💬 Public and 📝 Private Notes
  • 👤 Contacts
  • 🏢 Organizations
  • 🧑‍💼 Agents
  • 🧩 Custom Fields
  • 🏷️Tags

MIGRATION SERVICES

Count on us for Freshdesk to Jira migration.

  • Migrate newest records first 
  • Select records for a demo migration
  • Skip attachments 
  • Inline images into attachments
  • Add a custom tag to migrated tickets
  • Include only associated entities
  • Extend data retention period

Our professional services team can handle any Freshdesk to Jira migration, no matter the complexity.

WHAT ABOUT DATA SECURITY

  • 🛡️ SOC 2 Type II, Type III
  • 🛡️ Earning an 'A' grade in the latest penetration testing
  • 🛡️ CASA Tier 2 requirements
  • 🛡️ Google verified our migration app

📖Help Desk Migration Customers

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.0.0for Jira Cloud, Jira Cloud 7.0.0 - 8.5.14

Release date
Feb 9th 2018
Summary
Freshdesk to Jira Service Management Import
Details

New Migration Options:


Include only associated entities

Now supported for the Freshdesk to Jira migration, this option allows you to migrate from Freshdesk to Jira Tickets linked to Contacts or Organizations, while excluding unlinked records. Ideal for cleaner, more reliable migrations, especially for high-volume or long-lived tickets.

Extend the data retention period

 Need extra time to access your Freshdesk to Jira Service Management data migration? After you have migrated with Help Desk Migration, you can extend the data retention period for imported tickets before they are archived.

Payment model
Paid via Vendor
License type
Commercial

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