Freshdesk to Jira Service Management AI-ready migration
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appAI-first data migration from Freshdesk to Jira Service Management. Zero Downtime. Top-tier Security
No-code migration from Freshdesk to Jira
Migrate from Freshdesk to Jira the smart way. Our no-code Migration Wizard automates the process and protects your data, ensuring integrity and compliance with SOC 2 Type II, Type III, and GDPR.
Enhance migration with precise data mapping
Fully automated Freshdesk to Jira Service Management migration built for accuracy and speed. Filter the data you need, customize field mapping, validate results in advance, and migrate with confidence.
Free Demo Migration: test migration results first
Try the Help Desk Migration app to see how your Freshdesk data will appear in Jira Service Management. Map fields, tickets, and related data before migrating. Move from Freshdesk to Jira 20 samples with a Free Demo.
More details
Enjoy a seamless and automated migration from Freshdesk to Jira Service Management. Transfer your help desk data while you focus on your other projects.
🏆 Trusted by 60,000+ Companies like Lenovo, Arkansas Technical University, Automattic
WHAT RECORDS CAN MIGRATE
- 🎫 Tickets with 📎 Attachments
- 💬 Public and 📝 Private Notes
- 👤 Contacts
- 🏢 Organizations
- 🧑💼 Agents
- 🧩 Custom Fields
- 🏷️Tags
MIGRATION SERVICES
Count on us for Freshdesk to Jira migration.
- Migrate newest records first
- Select records for a demo migration
- Skip attachments
- Inline images into attachments
- Add a custom tag to migrated tickets
- Include only associated entities
- Extend data retention period
Our professional services team can handle any Freshdesk to Jira migration, no matter the complexity.
WHAT ABOUT DATA SECURITY
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud, Jira Cloud 7.0.0 - 8.5.14
- Release date
- Feb 9th 2018
- Summary
- AI-ready Freshdesk to Jira Service Management Import
- Details
New Migration Options:
The Reload Mapping
‘Reload Mapping’ lets you instantly refresh field mapping during your Freshdesk to Jira Service Management migration without restarting. Click to update fields while keeping all existing settings unchanged.
Advanced data filtering options
Advanced filtering for Freshdesk to Jira migrations improves accuracy and flexibility. Filter by date, exclude Closed or Solved tickets, organize by groups, and skip automated tickets using subject filters.
Extend the data retention periodNeed extra time to access your Freshdesk to Jira Service Management data migration? After you have migrated with Help Desk Migration, you can extend the data retention period for imported tickets before they are archived.
- Payment model
- Paid via Vendor
- License type
- Commercial