by Help Desk Migrationfor Jira Cloud and Jira Server 7.0.0 - 8.5.8
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    The easiest method to migrate data from Freshdesk to Jira Service Desk

    The easiest method to migrate data from Freshdesk to Jira Service Desk

    The easiest method to migrate data from Freshdesk to Jira Service Desk

    Hassle-free data migration from Freshdesk to Jira

    Automated data migration on display

    Free Demonstration

    Automatically transfer records from Freshdesk to Jira in a few simple steps. You don't need programming skills or experience to set up a data transition. We offer an out-of-the-box solution that can help in 20 minutes.

    You don’t have to worry about unexpected out-turns during the migration. You fully control the setup and mapping. Just select the records you need to move, change the field mapping, and wait till everything is done.

    No credit card details required. Try out the migration before paying. Just set up a demo migration, which shows the whole process. The tool will move 20 records from Freshdesk to Jira. Then, you can check the result.

    Hassle-free data migration from Freshdesk to Jira

    Automated data migration on display

    Free Demonstration

    Automatically transfer records from Freshdesk to Jira in a few simple steps. You don't need programming skills or experience to set up a data transition. We offer an out-of-the-box solution that can help in 20 minutes.

    You don’t have to worry about unexpected out-turns during the migration. You fully control the setup and mapping. Just select the records you need to move, change the field mapping, and wait till everything is done.

    No credit card details required. Try out the migration before paying. Just set up a demo migration, which shows the whole process. The tool will move 20 records from Freshdesk to Jira. Then, you can check the result.

    More details

    Treat yourself with seamless data migration and use an automated migration tool. Let your data migrate from Freshdesk to Jira Service Desk while you go on with your other projects.

    WHAT RECORDS CAN YOU MOVE FROM FRESHDESK TO JIRA?

    • Tickets together with Attachments, and Public Notes
    • Contacts
    • Organizations
    • Agents
    • Custom Fields
    • and Tags

    OUR MIGRATION SERVICES:

    1. As already mentioned, Help Desk Migration service offers a fully-automated data migration process. It can smoothly transfer all the records from Freshdesk (and many more other systems) into Jira Service Desk.

    These are the platforms we also can migrate your data from:

    • Zendesk
    • CSV-file
    • Freshservice
    • Desk.com
    • Groove
    • Intercom
    • Help Scout
    • Helpshift
    • Kayako
    • LiveAgent
    • SolarWinds
    • Salesforce Service Cloud
    • Zoho Desk

    2. If you have any special requirements to add to your data migration from Freshdesk to Jira Service Desk, we’re only happy to help you! In that case, we offer a Custom Migration service to satisfy your pickiest migration needs.

    More details

    Treat yourself with seamless data migration and use an automated migration tool. Let your data migrate from Freshdesk to Jira Service Desk while you go on with your other projects.

    WHAT RECORDS CAN YOU MOVE FROM FRESHDESK TO JIRA?

    • Tickets together with Attachments, and Public Notes
    • Contacts
    • Organizations
    • Agents
    • Custom Fields
    • and Tags

    OUR MIGRATION SERVICES:

    1. As already mentioned, Help Desk Migration service offers a fully-automated data migration process. It can smoothly transfer all the records from Freshdesk (and many more other systems) into Jira Service Desk.

    These are the platforms we also can migrate your data from:

    • Zendesk
    • CSV-file
    • Freshservice
    • Desk.com
    • Groove
    • Intercom
    • Help Scout
    • Helpshift
    • Kayako
    • LiveAgent
    • SolarWinds
    • Salesforce Service Cloud
    • Zoho Desk

    2. If you have any special requirements to add to your data migration from Freshdesk to Jira Service Desk, we’re only happy to help you! In that case, we offer a Custom Migration service to satisfy your pickiest migration needs.

    Reviews for cloud

    (3)
    Sign in to write a review
    by Tess Spence on 2020-04-17
    We used this service to migrate a substantial amount of tickets from FreshDesk to Jira Service Desk. They were extremely responsive to any questions we had, and took the time to walk through demos with us until we were confident that the tool would meet our requirements. It saved us a huge amount of time and the migration took place exactly as we expected - I would definitely recommend to others.
    Was this review helpful?YesNo
    by Mattias Sandstrom on 2019-09-13
    We used Help Desk Migration to migrate from Freshdesk to Jira Service Desk, I was in contact with Help Desk Migration Support several times and they are extremely helpful and made our migration very smooth. Saved us a lot of time and we were able to change system without loosing any data! Great product and a brilliant example of how customer support should be done!
    Was this review helpful?YesNo
    by Anh Kato on 2018-06-29
    Help Desk Migration is a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from FreshDesk to JIRA Service Desk. John was very helpful and responsive. He helped me through the entire process. It's worth every penny as it saved me lots of time. I would recommend this service!
    3 out of 3 found this review helpful
    Was this review helpful?YesNo

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Help Desk Migration provides support for this app.

    Help Desk Migration provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-02-09

    Summary

    Freshdesk to Jira Service Desk Migration

    Versions

    Version 1.0.0 Jira Server 7.0.0 - 8.5.8 Released 2018-02-09

    Summary

    Freshdesk to Jira Service Desk Migration

    Installation

    • Sign up for a profile on our website using your email address or social media. Then, set up a new data migration.
    • Choose Freshdesk as the source help desk from the list of supported platforms. Then, provide credentials required to access the data. Otherwise, the tool won’t be able to transfer it to Jira.
    • Do the same with Jira Service Desk during the target platform step.
    • Then, choose the Jira Service Desk Project and Issue type to import your data to.
    • After both platforms are successfully connected, you’ll have to choose what records you need to move to Jira Service Desk. As mentioned before, you can also adjust the ticket fields’ mapping in the way you want to if needed.
    • As soon as the correct mapping is ready, start with demo migration. The process will take up no more than 5 minutes and move 20 random Tickets to Jira Service Desk in order to demonstrate how the tool works.
    • Check the result of the demo migration, and if everything moved just fine, proceed to payment and full data migration. That’s it!
    • Sign up for a profile on our website using your email address or social media. Then, set up a new data migration.
    • Choose Freshdesk as the source help desk from the list of supported platforms. Then, provide credentials required to access the data. Otherwise, the tool won’t be able to transfer it to Jira.
    • Do the same with Jira Service Desk during the target platform step.
    • Then, choose the Jira Service Desk Project and Issue type to import your data to.
    • After both platforms are successfully connected, you’ll have to choose what records you need to move to Jira Service Desk. As mentioned before, you can also adjust the ticket fields’ mapping in the way you want to if needed.
    • As soon as the correct mapping is ready, start with demo migration. The process will take up no more than 5 minutes and move 20 random Tickets to Jira Service Desk in order to demonstrate how the tool works.
    • Check the result of the demo migration, and if everything moved just fine, proceed to payment and full data migration. That’s it!

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