Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

Great Product with Excellent Support We've been using the Refined plugin to build a customer-facing portal that combines both Jira and Confluence, and it's worked really well for our needs. The interface is clean, and the customisation options are useful for creating a more branded experience. What really stood out was the support from Andrei Cesar. He was responsive, knowledgeable, and helped us work through a few specific client requirements — including some creative workarounds. Even when certain features weren’t available out of the box, Andrei took the time to explain alternatives clearly and professionally. Overall, Refined is a solid tool backed by great support. Highly recommended if you’re looking to improve the user experience of your Atlassian Cloud setup.

It's a great app, but above all, I would highlight the outstanding support.

Great application to enhance the Jira portal experience — clean, customizable, and user-friendly. The support team is quick and efficient!

• 

  Refined

  Hi Janna,

  Thank you for the kind words! We're glad to hear that you've found the app to be so easy to use and that our support team has been helpful.

  If you have more feedback or questions, you know how to reach us - Refined Support.

  Kind regards,

  Team at Refined