Refined for Jira Cloud

for Jira Cloud
1,756 installs
  • Supported
  • Jira Service Management

Build custom, themed service desks, help and support sites, and issue trackers with Jira and Jira Service Management—code free

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Custom themes for Jira and Jira Service Management

Design themed help, support, ITSM and issue-tracking sites fit for internal or external customers. Apply your brand colors, imagery, iconography, and more. All without a single line of code.

Deliver better help and support experiences

Deliver outstanding support with a website-like look & feel for your help desk. Use promoted search results and tailor the UI to prod users toward self-help pages from Confluence that cut down on requests.*

Scale Jira and Jira Service Management with sites

Bring Jira and Jira Service Management to your entire organization with easy-to-use sites for business teams—HR, legal, marketing and more. Easily control who sees what so the right users get the right support.

More details

Get started video | Migration guide | Demo site |

Use Refined to create branded sites populated with Jira and Jira Service Management content. Customize each site by adding a custom domain, themes, layouts, Jira project and/or service desk content and quick links to helpful content.

  • Easily theme each site with the built-in Theme Editor. Add content to pages with a built-in Layout Editor. No coding needed.
  • Organize your Jira Service Management and Jira projects into pages accessible in a top navigation menu.
  • Delegate admin rights to licensed Jira or Jira Service Management users for distributed site management.
  • Add a custom domain to each site (subject to the domain your organization owns).
  • Create as many sites as you wish—an issue tracker, an HR portal, an IT support site, and then some. All in one Refined instance.

*If you also have Refined for Confluence Cloud, add a Confluence content (i.e., a knowledge base) to search results and landing pages.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.
View details

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more


Integration Details

Refined for Jira Cloud integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Delete data from the host application
  • Write data to the host application
  • Read data from the host application


A support site built with Refined for Jira Cloud.