OVERALL RATINGS
INSTALLS
2,463
SUPPORT
- Partner Supported
TRUST SIGNALS
Privacy and Security details
The Atlassian Marketplace partner is responsible for the accuracy of the information provided below. Details with a verified status are confirmed by Atlassian. For any further queries, contact the partner.
Data storage and management
End-User Data processed and/or stored outside of Atlassian apps and services (excluding process/storage of End-User Data in logs)
The app processes the following types of End-User Data:
Content posted, received or shared in the app by end-users
User display name, avatar
Email address (if provided as a search term when searching for users)
The app stores the following types of End-User Data:
Content posted, received or shared in the app by end-users
Data residency for in-scope End-User Data
Marketplace app supports data residency and stores End-User Data independently outside of Atlassian apps and services in the following locations:
🇺🇲
United States of America
🇩🇪
Germany
More information on the Marketplace app’s data residency policy can be found in app’s product documentation or please contact the respective Marketplace app partner at
security@refined.comApp REST APIs
This app does not provide REST APIs.
List of in-scope End-User Data
App stores the following types of in-scope end-user data:
Content posted, received or shared in the app by end-users
IP addresses
List of out-of-scope End-User Data
App stores the following types of out-of-scope end-user data:
Admin emails (optional to provide)
Migration of in-scope End-User Data between data residency supported locations
Yes
End-User Data shared with third-party entities
End-User Data accessed in logs
Yes
End-User Data processed and/or stored in logs outside of Atlassian apps and services
Yes
End-User Data in logs shared with third-party entities
Yes
End-User Data in logs shared with third party entities integral for app functionality
Yes
End-User Data stored after app is uninstalled
Minimum storage period post un-install:
30 days
Maximum storage period post un-install:
31 days
Custom retention period for End-User Data
No
Supports customer-managed egress
No.
The app only accesses domains declared during installation.
Security and compliance
Contact for app security issues
App’s e-mail contact:
security@refined.comIntegration permissions with Atlassian apps
Access content using the permissions of the user running the app.
Delete content in Jira.
Access and interact with your data from outside of Atlassian.
Access and interact with your data as the logged-in user from outside of Atlassian.
Get list of all Assets object type attributes for a schema or an object type.
Get an Assets icon details or list of globally defined icons.
Read Assets objects, their attributes values and details.
Get list of or details of individual schemas in Assets.
Read Assets object types and their attributes.
View, browse, and read information from Jira.
View user groups.
View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
View organization information.
Search and view requests.
Read customer request data, including approvals, attachments, comments, request participants, and status/transitions. Read service desk and request types, including searching for request types and reading request type fields, properties and groups.
View customers associated with service desks.
View users.
Create or edit content in Jira, but not delete content.
Create and edit issues in Jira, post comments as the user, create worklogs, and delete issues.
Create and edit customer requests, including add comments and attachments, approve, share (add request participants), subscribe, and transition.
More information on the justification of app’s integration permissions are shared by the app’s partner hereCompliance certifications
SOC2
Marketplace Security Bug Bounty Program participant
Yes.
App is a participant in Marketplace Security Bug Bounty Program.
CAIQ Lite
CAIQ Lite Questionnaire has not been submitted
Security policy
Full disk encryption for data stored outside of Atlassian
Yes
App accesses Atlassian Personal Access Tokens (PATs), user account passwords, or another type of shared secret
Yes
Privacy
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyCompany/Organization is a 'data controller' under the General Data Protection Regulation (GDPR) with reference to this app
No
Company/Organization is a 'data processor' under the General Data Protection Regulation (GDPR) with reference to this app
Yes.
Company/Organization is a 'data processor' for the following types of End-User Data:
Content posted, received or shared in the app by end-users
IP address
User display name, avatar
Email address (if provided as a search term when searching for users)
Company/Organization is a 'business' under the California Consumer Privacy Act of 2018 (CCPA) with reference to this app
No
Company/Organization is a 'service provider' under the California Consumer Privacy Act of 2018 (CCPA) with reference to this app
Yes.
Company/Organization is a 'service provider' for the following types of End-User Data:
Content posted, received or shared in the app by end-users
IP address
User display name, avatar
Email address (if provided as a search term when searching for users)
General Data Protection Regulation (GDPR) approved mechanism for transferring European Economic Area (EEA) residents’s End-User Data outside of the EEA
Yes,
SCCs
Privacy enhancing technologies (PETs) used to protect End-User Data
No
Data Processing Agreement (DPA) for customers
Yes,
DPA
Atlassian trust programs
CLOUD FORTIFIED
This app offers additional security, reliability, and support through:
Marketplace Bug Bounty participation
Timely reliability checks
24hr support response time
How do these programs address app trust?
Marketplace programs help Marketplace partners achieve the highest consistent standards for application security and privacy.
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