296
Customers have installed this app in at least 296 active instances.
    by RefinedTop Vendor
    Refined is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

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    for Jira Cloud
    Supported
    Refined supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Your branded sites populated with Jira and Jira Service Desk content

    Your branded sites populated with Jira and Jira Service Desk content

    Your branded sites populated with Jira and Jira Service Desk content

    Build themed sites with Jira content

    Organize Jira content into sites and pages

    Quick access to Jira, JSD and Confluence content

    Create customer facing sites with a custom domain, theme and engaging layout. Build support and issue tracking sites with Service Desk and Jira project content as well links and helpful content. No coding needed.

    Organize service desks and Jira projects into sites and page homes. Access Jira and service desk content from a top navigation menu and access sites via your own custom url. Tailor each site and page home to your users.

    Refined is a SaaS product running on refined.site. Using Refined, your sites can be populated with select content from Jira Service Desk and Jira as well as Confluence if you have Refined for Confluence.

    More details

    Use Refined to create your branded sites populated with Jira and Jira Service Desk content. Customize each site by adding a custom domain, themes, layouts, Jira project and/or service desk content and quick links to helpful content.

    • Easily theme each site with the inbuilt theme editor. Add content to each page home with the inbuilt layout editor. No coding needed.
    • Organize your Service Desk and Jira projects into page homes that sit in a top navigation menu.
    • If you also have Refined for Confluence Cloud you can add Confluence content to search results and page homes, directly accessible from the top navigation menu.
    • Build up your pages with useful content using the simple layout editor.
    • Add a custom domain to each site (subject to the domain your organisation owns).
    • Create as many sites as you wish. E.g., A project collaboration site, an HR site, an onboarding site, a Service site, all in one Refined instance.

    FAQs

    Demo site

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Refined is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-11-29

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Refined for Jira Cloud.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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