Zendesk to Jira AI-ready migration
OVERALL RATINGS
We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Key highlights of the appJira Service Management AI/Rovo-ready migration from Zendesk — automated, secure data transfer with Zero Downtime
Migrate from Zendesk to Jira with no downtime
Simply migrate from Zendesk to Jira with Help Desk Migration - an automated, no-code process for fast and reliable data transfer. SOC 2 Type II & III compliance ensures data integrity and audit-ready support operations.
Control how your data is moved with auto-mapping
Move default and custom fields securely from Zendesk to Jira Service Management. Select and map all data fields to ensure seamless connections. Take control of the data structure and review migration results right away.
Free Demo Migration: see the results first
Run a Free Demo for Zendesk to Jira Service Management migration and preview your data transfer in action. Connect your accounts, map fields, and validate record accuracy before launching the Full migration.
More details
Take the stress out of data migration—automatically move Zendesk data to Jira Service Management in no time.
🏆 Trusted by 50,000+ Companies like Lenovo, Arkansas Technical University, Automattic
WHAT RECORDS CAN MIGRATE
- 🎫 Tickets with 📎 Attachments
- 💬 Public and 📝 Private Notes
- 👤 Contacts
- 🏢 Organizations
- 🧑💼 Agents
- 🧩 Custom Fields
- 🏷️Tags
- 📚 Contents with 📂 Folders and 🗂️ Categories
MIGRATION SERVICES
Count on us for Zendesk to Jira migration.
- Migrate newest records first
- Select records for a demo migration
- Transfer call recordings linked to tickets
- Skip attachments
- Inline images into attachments
- Add a custom tag to migrated tickets
- Include only associated entities
- Extend data retention period
WHAT ABOUT SECURITY
Security portfolio includes fresh updates:
- 🛡️ SOC 2 Type II, Type III
- 🛡️ Earning an 'A' grade in the latest penetration testing
- 🛡️ CASA Tier 2 requirements
- 🛡️ Google verified our migration app
- 📖Help Desk Migration Customers
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.