The easiest method to migrate data from Zendesk to Jira Service Management
Effortlessly migrate from Zendesk to Jira
Control how your data is moved
Test the migration tool for free
Data migration doesn’t have to be complicated and tiring. And the migration method we offer is fully automated, so it requires little to zero programming know-how and only takes a few simple steps.
Safely move both standard and custom fields from Zendesk to Jira. You can select and map the necessary data fields yourself to avoid tangled connections. Manage the data structure and review the results right away.
No need to pay anything in advance! Set up a free demo migration and check the process beforehand. Connect your help desk accounts, set up the correct data mapping, and check if a part of your records moved correctly.
Effortlessly migrate from Zendesk to Jira
Control how your data is moved
Test the migration tool for free
Data migration doesn’t have to be complicated and tiring. And the migration method we offer is fully automated, so it requires little to zero programming know-how and only takes a few simple steps.
Safely move both standard and custom fields from Zendesk to Jira. You can select and map the necessary data fields yourself to avoid tangled connections. Manage the data structure and review the results right away.
No need to pay anything in advance! Set up a free demo migration and check the process beforehand. Connect your help desk accounts, set up the correct data mapping, and check if a part of your records moved correctly.
More details
Make your life easier and use an automated migration service to quickly and safely move your customer data from Zendesk to Jira Service Management!
WHAT RECORDS CAN MIGRATE
- Tickets together with Attachments
- Public Notes
- Contacts
- Organizations
- Agents
- Custom Fields
- Tags
MIGRATION SERVICES
We help users just like you seamlessly migrate data to the new Jira Service Management account within the automated data migration.
Some platforms we also can migrate your data from:
- CSV-file
- Freshdesk
- Freshservice
- Groove
- Intercom
- Help Scout
- Helpshift
- Kayako
- LiveAgent
- Salesforce Service Cloud
- SolarWinds
- Zoho Desk
A custom data migration to add any special requirements to your switch.
WHAT OUR CUSTOMERS SAY
- “The customer support team was kind, professional, and efficient throughout the entire process. Great customer service.”
Luke Roller, Director of Operation at The Core Technology Group
More details
Make your life easier and use an automated migration service to quickly and safely move your customer data from Zendesk to Jira Service Management!
WHAT RECORDS CAN MIGRATE
- Tickets together with Attachments
- Public Notes
- Contacts
- Organizations
- Agents
- Custom Fields
- Tags
MIGRATION SERVICES
We help users just like you seamlessly migrate data to the new Jira Service Management account within the automated data migration.
Some platforms we also can migrate your data from:
- CSV-file
- Freshdesk
- Freshservice
- Groove
- Intercom
- Help Scout
- Helpshift
- Kayako
- LiveAgent
- Salesforce Service Cloud
- SolarWinds
- Zoho Desk
A custom data migration to add any special requirements to your switch.
WHAT OUR CUSTOMERS SAY
- “The customer support team was kind, professional, and efficient throughout the entire process. Great customer service.”
Luke Roller, Director of Operation at The Core Technology Group
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Cloud Pricing
Server Pricing
Data Center Pricing
This app is sold by a third-party vendor.
Let us know that you'd like to manage this app's billing on your Atlassian invoice.This app is sold by a third-party vendor.
Contact the vendor to evaluate or purchase this app.Pricing FAQ
- What does 'paid-via-vendor' mean?
Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.
Payment for paid-via-vendor apps is not handled by Atlassian.
- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
Pricing FAQ
- What does 'paid-via-vendor' mean?
Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.
Payment for paid-via-vendor apps is not handled by Atlassian.
- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
Help Desk Migration provides support for this app.
Help Desk Migration provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2018-01-17
Summary
Zendesk to Jira Service Management Migration
Versions
Version 1.0.0 • Jira Server 7.0.0 - 8.5.13 • Released 2018-01-17
Summary
Zendesk to Jira Service Management Migration
Installation
- Use email or social media to sign up for an account and set up a new data migration.
- From the drop-down list, choose Zendesk as your current platform. Then, provide the necessary access credentials to connect it to the Migration Wizard.
- Similarly, from the list of available platforms, choose Jira Service Management as your target system. Provide the access credentials required to connect your account to our tool.
- Select the Jira Service Management project and Issue type where you want to import your data to.
- As soon as both platforms are connected, you will be able to choose the objects to migrate.
- Map the fields you had in Zendesk and fields in Jira Service Management. Make sure that both standard and custom fields preserve the correct relation structure.
- When everything is ready, start the free demo migration. It takes up to 5 minutes and transfers 20 random tickets from your Zendesk to Jira Service Management account. After the demo, check if everything has migrated correctly.
- If you’re satisfied with the result, start the full data migration. That’s it!
- Use email or social media to sign up for an account and set up a new data migration.
- From the drop-down list, choose Zendesk as your current platform. Then, provide the necessary access credentials to connect it to the Migration Wizard.
- Similarly, from the list of available platforms, choose Jira Service Management as your target system. Provide the access credentials required to connect your account to our tool.
- Select the Jira Service Management project and Issue type where you want to import your data to.
- As soon as both platforms are connected, you will be able to choose the objects to migrate.
- Map the fields you had in Zendesk and fields in Jira Service Management. Make sure that both standard and custom fields preserve the correct relation structure.
- When everything is ready, start the free demo migration. It takes up to 5 minutes and transfers 20 random tickets from your Zendesk to Jira Service Management account. After the demo, check if everything has migrated correctly.
- If you’re satisfied with the result, start the full data migration. That’s it!
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