by Help Desk Migrationfor Jira Cloud and Jira Server 7.0.0 - 8.5.9
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    The easiest method to migrate data from Zendesk to Jira Service Desk

    The easiest method to migrate data from Zendesk to Jira Service Desk

    The easiest method to migrate data from Zendesk to Jira Service Desk

    Effortlessly migrate from Zendesk to Jira

    Control how your data is moved

    Test the migration tool for free

    Data migration doesn’t have to be complicated and tiring. And the migration method we offer is fully automated, so it requires little to zero programming know-how and only takes a few simple steps.

    Safely move both standard and custom fields from Zendesk to Jira. You can select and map the necessary data fields yourself to avoid tangled connections. Manage the data structure and review the results right away.

    No need to pay anything in advance! Set up a free demo migration and check the process beforehand. Connect your help desk accounts, set up the correct data mapping, and check if a part of your records moved correctly.

    Effortlessly migrate from Zendesk to Jira

    Control how your data is moved

    Test the migration tool for free

    Data migration doesn’t have to be complicated and tiring. And the migration method we offer is fully automated, so it requires little to zero programming know-how and only takes a few simple steps.

    Safely move both standard and custom fields from Zendesk to Jira. You can select and map the necessary data fields yourself to avoid tangled connections. Manage the data structure and review the results right away.

    No need to pay anything in advance! Set up a free demo migration and check the process beforehand. Connect your help desk accounts, set up the correct data mapping, and check if a part of your records moved correctly.

    More details

    Make your life easier and use an automated migration service to quickly and safely move your customer data into Jira Service Desk! Don’t take our word for it. Just try it out yourself!

    WHAT RECORDS CAN YOU MIGRATE FROM ZENDESK TO JIRA SERVICE DESK?

    • Tickets together with Attachments, and Public Notes
    • Contacts
    • Organizations
    • Agents
    • Custom Fields
    • and Tags

    MIGRATION SERVICES WE OFFER:

    1. We help users just like you seamlessly migrate data to the new Jira Service Desk account within the automated data migration. Try everything beforehand during the free demonstration and restart as many times as you want if needed.

    These are the platforms we also can migrate your data from:

    • CSV-file
    • Freshdesk
    • Freshservice
    • Desk.com
    • Groove
    • Intercom
    • Help Scout
    • Helpshift
    • Kayako
    • LiveAgent
    • Salesforce Service Cloud
    • SolarWinds
    • Zoho Desk

    2. Opt for custom data migration to add any special requirements to your switch. Help Desk Migration service will perform an advanced record transfer with top-notch priority support.

    More details

    Make your life easier and use an automated migration service to quickly and safely move your customer data into Jira Service Desk! Don’t take our word for it. Just try it out yourself!

    WHAT RECORDS CAN YOU MIGRATE FROM ZENDESK TO JIRA SERVICE DESK?

    • Tickets together with Attachments, and Public Notes
    • Contacts
    • Organizations
    • Agents
    • Custom Fields
    • and Tags

    MIGRATION SERVICES WE OFFER:

    1. We help users just like you seamlessly migrate data to the new Jira Service Desk account within the automated data migration. Try everything beforehand during the free demonstration and restart as many times as you want if needed.

    These are the platforms we also can migrate your data from:

    • CSV-file
    • Freshdesk
    • Freshservice
    • Desk.com
    • Groove
    • Intercom
    • Help Scout
    • Helpshift
    • Kayako
    • LiveAgent
    • Salesforce Service Cloud
    • SolarWinds
    • Zoho Desk

    2. Opt for custom data migration to add any special requirements to your switch. Help Desk Migration service will perform an advanced record transfer with top-notch priority support.

    Reviews for cloud

    (13)
    Sign in to write a review
    by ryanstone on 2020-07-01
    Great stuff!! I was able to migrate our Salesforce Service cloud cases into Jira service desk seamlessly over the course of a weekend. The support team was able to customize the import to exactly what I needed, and they were always quick to respond!! Five Stars, and thank you!
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    by Ed Hirst on 2020-06-03
    This was a fantastic find. We were dealing with a one-time migration, facing the question of how to export data from Zendesk who would not help unless we paid more for a plan we would never use. The process was smooth and seamless and their support team were super fast and responsive - and most of all helpful!! We migrated just under 7000 tickets to Jira from Zendesk and it was far easier and more pleasant than I was expecting for relatively little money. Well worth it!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Arantza Diaz on 2020-03-13
    I've done a migration from desk.com to Jira Service Desk, and it's was really good. Support people are all the time pending of your migration if there is any problem they write to you very quickly. Finally, the migration took 2 days. I could do more than one demo, and I have had total support in their chat. Really happy with these people. Thanks a lot
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Matthew Ricci on 2020-03-11
    I didn't know what to expect from some random thing I found on the marketplace, and I was BLOWN AWAY. The team was incredibly responsive, and the tech was solid. The price was perfectly reasonable to save me time dealing with a one-time migration, and I'd definitely use them again
    Was this review helpful?YesNo
    by Nathaniel Robertson on 2019-12-24
    Our data migration required a bit of custom coding since we wanted to make sure that issues migrate the way we want them to. Throughout the whole process, our account manager was there to update us. Excellent customer service!
    Was this review helpful?YesNo

    Reviews for server

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    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Help Desk Migration provides support for this app.

    Help Desk Migration provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-01-17

    Summary

    Zendesk to Jira Service Desk Migration

    Versions

    Version 1.0.0 Jira Server 7.0.0 - 8.5.9 Released 2018-01-17

    Summary

    Zendesk to Jira Service Desk Migration

    Installation

    • Use email or social media to sign up for an account and set up a new data migration.
    • From the drop-down list, choose Zendesk as your current platform. Then, provide the necessary access credentials to connect it to the Migration Wizard.
    • Similarly, from the list of available platforms, choose Jira Service Desk as your target system. Provide the access credentials required to connect your account to our tool.
    • Select the Jira Service Desk project and Issue type where you want to import your data to.
    • As soon as both platforms are connected, you will be able to choose the objects to migrate and manage the fields mapping. Make sure that both standard and custom fields preserve the correct relation structure.
    • When everything is ready, start the free demo migration. It takes up to 5 minutes and transfers 20 random tickets from your Zendesk to Jira Service Desk account. After the demo, check if everything has migrated correctly.
    • If you’re satisfied with the result, start the full data migration. That’s it!
    • Use email or social media to sign up for an account and set up a new data migration.
    • From the drop-down list, choose Zendesk as your current platform. Then, provide the necessary access credentials to connect it to the Migration Wizard.
    • Similarly, from the list of available platforms, choose Jira Service Desk as your target system. Provide the access credentials required to connect your account to our tool.
    • Select the Jira Service Desk project and Issue type where you want to import your data to.
    • As soon as both platforms are connected, you will be able to choose the objects to migrate and manage the fields mapping. Make sure that both standard and custom fields preserve the correct relation structure.
    • When everything is ready, start the free demo migration. It takes up to 5 minutes and transfers 20 random tickets from your Zendesk to Jira Service Desk account. After the demo, check if everything has migrated correctly.
    • If you’re satisfied with the result, start the full data migration. That’s it!

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