by Help Desk Migrationfor Jira Cloud and Jira Server 7.0.0 - 8.5.4
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Help Desk Migration supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    The easiest method to migrate data from Zendesk to Jira Service Desk

    The easiest method to migrate data from Zendesk to Jira Service Desk

    The easiest method to migrate data from Zendesk to Jira Service Desk

    Connect Zendesk and Jira Service Desk

    Select and map necessary fields

    Perform a Free Demo Migration and Full Migration

    Select Zendesk from the drop-down menu and provide access credentials

    Select Jira Service Desk as your future platform and provide your access credentials

    Select objects you want to migrate and change fields mapping if you need to.

    Once the Demo is Completed, download the JSON file and import it to Jira Service Desk to check the result of the Demo Migration. If everything looks great, start the Full Data Migration.

    Connect Zendesk and Jira Service Desk

    Select and map necessary fields

    Perform a Free Demo Migration and Full Migration

    Select Zendesk from the drop-down menu and provide access credentials

    Select Jira Service Desk as your future platform and provide your access credentials

    Select objects you want to migrate and change fields mapping if you need to.

    Once the Demo is Completed, download the JSON file and import it to Jira Service Desk to check the result of the Demo Migration. If everything looks great, start the Full Data Migration.

    More details

    WHAT YOU MAY MIGRATE AUTOMATICALLY

    • Tickets
    • Contacts
    • Users
    • Attachments
    • Public Notes
    • Custom fields

    Also you can use Custom Migration Service in case you have specific migration requirements.

    PLATFORMS THAT ARE ALSO SUPPORTED FOR MIGRATION FROM

    • CSV-file
    • Intercom
    • Freshdesk
    • Freshservice
    • Desk.com
    • Kayako
    • Parature
    • Samanage
    • LiveAgent
    • Zoho Desk
    • Help Scout
    • Groove
    • Helpshift

    OUR BENEFITS

    • Free Demo Migration
    • Custom fields migration
    • Preserving relations between objects
    • Easy to change fields mapping (if you want to)
    • Automated process

    More details

    WHAT YOU MAY MIGRATE AUTOMATICALLY

    • Tickets
    • Contacts
    • Users
    • Attachments
    • Public Notes
    • Custom fields

    Also you can use Custom Migration Service in case you have specific migration requirements.

    PLATFORMS THAT ARE ALSO SUPPORTED FOR MIGRATION FROM

    • CSV-file
    • Intercom
    • Freshdesk
    • Freshservice
    • Desk.com
    • Kayako
    • Parature
    • Samanage
    • LiveAgent
    • Zoho Desk
    • Help Scout
    • Groove
    • Helpshift

    OUR BENEFITS

    • Free Demo Migration
    • Custom fields migration
    • Preserving relations between objects
    • Easy to change fields mapping (if you want to)
    • Automated process

    Reviews for cloud

    (11)
    Sign in to write a review
    by Arantza Diaz on 2020-03-13
    I've done a migration from desk.com to Jira Service Desk, and it's was really good. Support people are all the time pending of your migration if there is any problem they write to you very quickly. Finally, the migration took 2 days. I could do more than one demo, and I have had total support in their chat. Really happy with these people. Thanks a lot
    Was this review helpful?YesNo
    by Matt Ricci on 2020-03-11
    I didn't know what to expect from some random thing I found on the marketplace, and I was BLOWN AWAY. The team was incredibly responsive, and the tech was solid. The price was perfectly reasonable to save me time dealing with a one-time migration, and I'd definitely use them again
    Was this review helpful?YesNo
    by Nathaniel Robertson on 2019-12-24
    Our data migration required a bit of custom coding since we wanted to make sure that issues migrate the way we want them to. Throughout the whole process, our account manager was there to update us. Excellent customer service!
    Was this review helpful?YesNo
    by Alberto Cain on 2019-11-28
    We wanted to switch from Zendesk to Jira Service Desk and were looking for an easy way to retain all of our records. The Help Desk Migration service saved our time and got the job done.
    Was this review helpful?YesNo
    by Charlotte Moore on 2019-11-21
    Data migration is a complicated business process that I never thought could be automated. But the team at Help Desk Migration made it possible. The tool is straightforward, and their team was always there to help me out.
    Was this review helpful?YesNo

    Reviews for server

    (11)Sign in to write a review

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    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Help Desk Migration provides support for this app.

    Help Desk Migration provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-01-17

    Summary

    Zendesk to Jira Service Desk Migration

    Versions

    Version 1.0.0 Jira Server 7.0.0 - 8.5.4 Released 2018-01-17

    Summary

    Zendesk to Jira Service Desk Migration

    Installation

    • Sign up your account
    • Connect the platform you’re using now
    • Connect Jira Service Desk as the destination platform
    • Select data for migration
    • Start Free Demo Migration
    • Sign up your account
    • Connect the platform you’re using now
    • Connect Jira Service Desk as the destination platform
    • Select data for migration
    • Start Free Demo Migration

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