Free app
OVERALL RATINGS
INSTALLS
401
SUPPORT
- Partner Supported
Key highlights of the appConnect Device42 to Jira Service Management. Discovery, Visualizations, Automation, Integrations, RESTful APIs, Webhooks and more
Feature packed integration with Jira
Linking tickets to the assets they concern just makes sense - and with Device42 + Jira, you can do just that … and so much more.
Quickly browse to a CI in Device42, and create or attach Jira Service Management tickets.
Create New Jira tickets from Device42
See attached Jira Service Management Cloud issues from Device42 CIs, and create new ones with click from the Device42 UI.
New tickets are linked and immediately viewable in Jira Service Management.
View Device42 CI details from Jira Tickets
Once the Device42 CMDB Add-on is installed, users can see details from Device42 for that CI in Jira Service Management.
Click the device name hyperlink to immediately view full CI details in Device42.
More details
Requires a running Device42 v15.11.01+ virtual appliance (or newer)! Update @ https://device42.com/update/, or download a free trial @ device42.com/download/.
Bring the benefits of an Enterprise CMDB to Jira Service Management! Integrate your existing Device42 CMDB instance with Jira Service Management for top-notch Asset Management and enjoy a wealth of other features that improve your ITSM:
- Business leaders can report on customers, inventories, finances, change management, and more.
- IT teams can track assets like servers, computers, phones, accessories, and related tickets etc. with synced CIs
- Enjoy the ultimate maintenance planning toolkit with Affinity Groups & Cloud Recommendation Engine
- Write your own DOQL queries or modify the included "saved" queries to control exactly what Asset (CI) data you want synced to Jira Service Management
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Device42 for Jira Service Management integrates with your Atlassian product
Version information
Version 2.1.5-AC•for Jira Cloud
Release date
Oct 20th 2021
Summary
Minor version update
Details
Payment model
Free
License type
Commercial - no charge