Out Of Office & Absence Automation for Issue Assignment Jira

by resolution Reichert Network Solutions GmbHGold Marketplace Partner
for Jira Cloud
8
265 installs
Cloud Fortified app badgeCLOUD FORTIFIED
  • Supported
  • Jira Service Management
  • Jira Software
Cloud

Activate Jira automatic assignee during your absence & avoid unanswered tasks & support cases

YouTube's thumbnail image for the video.

Setup your Jira Absence in Seconds like in Outlook

1. Select your vacation dates

2. Choose a project from the drop-down menu or filter via JQL

3. Pick 1 or more colleagues as your coverer

4. Define an out of office message

5. 1 click handover of existing tasks

Jira Issues will be Covered

1. An issue is assigned to you during your absence

2. Out of Office Assistant delegates the issue to your coverer

3. New assignee (your coverer) resolves your Jira issue

Token-based Rest API access for admins / end-users

- As an end-user, you can read, add, modify and delete your own rules.

- As an admin, you can read, add, modify and delete rules of any user.

More details

Do you set up Out of Office replies for your emails? Do it for Jira too!

Out Of Office Assistant App for Jira Cloud automatically informs your colleagues if they assigned you issues in your absence.

Easy Set-up:

  • Date: Define a start & end date of your leave (base on Jira timezone)
  • Project: Choose applicable projects or ‘All Projects’ as a default
  • Coverer: Pre-select a colleague to cover for a specific project or all your projects
  • Message: Write tailored responses for each project
  • Delegate: 1-click to handover existing tasks

Now OoO app will automatically reassign your new Jira issues & notify the issue reporter.

Features:

  • If your coverer is out of office, the app will automatically reassign the issue to the next person’s coverer
  • Select applicable projects via JQL
  • Manage rules for colleagues with User Administration

Click here to get started now!

The App is also known as:

  • Abwesenheitsassistent
  • Asistente para Fuera de Oficina
  • Gestionnaire d’Absence du Bureau
  • 外出办公助理

Certification

Cloud Fortified App badgeCLOUD FORTIFIED

This app offers additional security, reliability, and support through:

  • Cloud security participation
  • reliabilityReliability checks
  • support24hr support response time
  • and more.
View details

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Out Of Office & Absence Automation for Issue Assignment Jira integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application

Gallery

The Out-Of-Office Assistant (OoO) App for Jira Cloud keeps the Reported, Assignee and Coverer informed throughout a Jira task’s lifecycle