Out Of Office issue & calendar automation for team workflow
for Jira Cloud
538 installs
CLOUD FORTIFIED
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- Jira Service Management
- Jira Software
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Jira CloudReleased: Feb 19th 2024
Summary
Triage from the issue view & see agent availability in the JSM portal 👩🏽‍💻💬
Details
- The new issue context migrates the deprecated custom glance, showing whether an assignee has an active or upcoming absence. Additionally, it allows to triage issues by displaying alternative team members.
- Lastly, this version displays the agent status on the portal view of customer requests. This setting is optional and can be set per JSM project.
Read more:
https://wiki.resolution.de/doc/out-of-office/user-guide/assigning-from-the-issue-context
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