Out Of Office issue & calendar automation for team workflow
- Supported
- Jira Service Management
- Jira Software
Auto assignment to backup assignee while OoO. Supports Tempo Timesheets & PTO Planner, JQL automation & resource planning gadgets
Absence planner - Assignment to coworkers
- Delegate assignees (coverers)
- Define dates for holiday, vacation, time off requests, etc. or use open-ended rules
- Works in round robin with multiple coverers
- Appoint delegate approvers
- Re-assign to Unassigned
Time Tracking, Capacity Planning & Risk Analytics
Report on the team’s availability and evaluate the impact on your plans
- Check re-assigned issues for Time to SLA, status…
- Track affected issues & story points
- Monitor assignee workload to identify bottlenecks
Integrate with Outlook, Google Calendar & Slack
Manage time off from other platforms:
- Connect to Outlook, Google Calendar & more via Zapier
- Set yourself away or online from Slack
- Sync time off with Tempo Planner & Timesheets
- Public API for custom integrations
More details
Every time an issue is assigned to the rule owner, Out of Office Assistant can:
- Publish an OoO message as a comment in the issue
- Reassign the issue to the appointed coverer
- Swap to the delegate approver, when the rule owner was appointed as approver (JSM projects only)
BENEFITS
- Take time off without disrupting teamwork
- Monitor who is available when, and what’s the impact of absent team members on planned work
- Functional teams like support or QA can create round-robin reassignments to ensure speedy responses
ADDITIONAL FEATURES:
- Reassign existing issues in bulk
- Tag absent users when they’re mentioned in Jira
- Trigger Out of Office rules with JQL filters (supports multiple filters per rule)
- Rule analytics to track successful vs failed reassignments
- Admins and project admins can manage rules on behalf of other users
Learn more:
Certification
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Out Of Office issue & calendar automation for team workflow integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Administer Jira projects
- Delete data from the host application
Gallery
The Out-Of-Office Assistant (OoO) App for Jira Cloud keeps the Reported, Assignee and Coverer informed throughout a Jira task’s lifecycle