130
Customers have installed this app in at least 130 active instances.
    by resolution Reichert Network Solutions GmbHfor Jira Cloud
    Supported
    resolution Reichert Network Solutions GmbH supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Automatically reassign Jira issues during your absence & avoid unanswered tasks & support cases

    Automatically reassign Jira issues during your absence & avoid unanswered tasks & support cases

    Automatically reassign Jira issues during your absence & avoid unanswered tasks & support cases

    Setup your Jira Absence in Seconds like in Outlook

    Jira Issues will be Covered

    Team Absence Admin with a Clear Overview

    1. Select your vacation dates

    2. Choose a project from the drop-down menu or filter via JQL

    3. Pick 1 or more colleagues as your coverer

    4. Define an out of office message

    5. 1 click handover of existing tasks

    1. An issue is assigned to you during your absence

    2. Out of Office Assistant delegates the issue to your coverer

    3. New assignee (your coverer) takes care of your Jira issue

    Customers & colleagues love this!

    User Administration provides dashboards on active and upcoming out of office rules

    Easily setup rules for colleagues

    Reassigned issues are summarized in reports for smooth handovers

    More details

    Do you set up Out of Office replies for your emails? Do it for Jira too!

    Out Of Office Assistant App for Jira Cloud automatically informs your colleagues if they assigned you issues in your absence.

    Easy Set-up:

    • Date: Define a start & end date of your leave (base on Jira timezone)
    • Project: Choose applicable projects or ‘All Projects’ as a default
    • Coverer: Pre-select a colleague to cover for a specific project or all your projects
    • Message: Write tailored responses for each project
    • Delegate: 1-click to handover existing tasks

    Now OoO app will automatically reassign your new Jira issues & notify the issue reporter.

    Features:

    • If your coverer is out of office, the app will automatically reassign the issue to the next person’s coverer
    • Select applicable projects via JQL
    • Manage rules for colleagues with User Administration

    Click here to get started now!

    The App is also known as:

    • Abwesenheitsassistent
    • Asistente para Fuera de Oficina
    • Gestionnaire d’Absence du Bureau
    • 外出办公助理

    Reviews for cloud

    (5)
    Sign in to write a review
    by Devlin Ford on 2019-10-17
    This add-on is vital to what we do - to ensure that our clients tickets don't go unnoticed if someone is on leave. Super easy and straight-forward interface makes it easy and intuitive for our team to use this. It should also be stated, that the developer of this add-on is AWESOME. In my experience very receptive to feature requests and bug submission, which keeps pushing this add-on forward! You won't be disappointed!
    Was this review helpful?YesNo
    by Atlassian Admin on 2018-06-01
    Good little tool to avoid stale Jira ticket during people's holidays.
    Was this review helpful?YesNo

    Reviews for server

    (5)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for Data Center

    (5)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.5
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    resolution Reichert Network Solutions GmbH provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-08-05

    Summary

    Minor version update, mention tags for comments (beta)

    Details

    - Change to atlas-connect-express 4.1.0- Fixed broken link in Getting Started- Beta-Test: mention tags in comments for users that are out of office.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Out Of Office Assistant for Jira Cloud.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

    Similar apps