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Out of Office for Jira Assignee and Approval Automation

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appAutomate backups for Assignee & Approval while on Vacation. Integrates Outlook & Tempo Planner. JQL Reporting & Resource Planning

watch Out of Office for Jira Assignee and Approval Automation video

Absence Management - Assign issues to Coworkers

- Delegate assignees (coverers)

- Define dates for holiday, vacation, time off, etc. or use open-ended rules

- Works in round robin with multiple coverers

- Delegate approvals

- Re-assign to Unassigned

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Leave Tracker, Triaging & Capacity Planning

See the team’s availability & share with customers in the JSM portal

- Assign from the issue view

- Check re-assigned issues for Time to SLA

- Track issues assigned to absent agents

- Monitor assignee workload

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Sync Outlook, Google Calendar, Tempo, Slack & more

Absences from multiple sources:

- Integration with MS Outlook and Google Calendar (coming soon)

- Set yourself away from Slack

- Sync PTO plans w/ Tempo Planner & Timesheets

- Public API for custom integration

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Supporting media

More details

BENEFITS

  • Take time off without disrupting teamwork
  • Monitor who is available when, and what’s the impact of absent team members on planned work
  • Functional teams like support or QA can create round-robin reassignments to ensure speedy responses

ADDITIONAL FEATURES:

  • Reassign existing issues in bulk
  • Tag absent users when they’re mentioned in Jira
  • Trigger Out of Office rules with JQL filters (supports multiple filters per rule)
  • Rule analytics to track successful vs failed reassignments
  • Admins and project admins can manage rules on behalf of other users
  • Native integrations with Microsoft Outlook Calendars and Automatic Replies
  • Upcoming integration with Google Calendar

Learn more:

Playground | Feature Request

Resources

  • Descriptor

    Get the descriptor file downloaded to your system

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Out of Office for Jira Assignee and Approval Automation integrates with your Atlassian product

Version information

Version 3.0.10-ACfor Jira Cloud

Release date
Jan 13th 2025
Summary
Support for Jira Data Security Policies
Details

Data Security Policies can now be used to restrict usage of the app to certain projects only. The app will display warnings when out of office rules are blocked, and when any projects are not listed.

See documentation

Payment model
Paid via Atlassian
License type
Commercial

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