Customers have installed this app in at least 84 active instances.
    by Pitronotefor Jira Server 8.12.0 - 8.17.0 and more versions
    Versions available for Jira Server 7.0.0 - 8.11.1
    Jira Service Management
    This app is compatible with Jira Service Management.
    Pitronote supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Jira Service Management
    This app is compatible with Jira Service Management.

    Add an avatar image to all user picker custom fields

    Add an avatar image to all user picker custom fields

    Add an avatar image to all user picker custom fields

    Issue View Screen (Single/Multiple User Picker)

    Issue Search (JQL / Filter) Screen

    Dashboard Screen

    Avatar shown for custom user picker fields

    Avatar shown for any kind (system/custom) of user picker field in search or filter

    Avatar shown for any kind (system/custom) of user picker field in a Dashboard (for filter gadgets)

    More details

    The User Avatar app adds an avatar whenever user picker custom field is shown.


    The app is free till version 1.0.8 and compatible till Jira version 7.12.3

    If you are using Jira version 7.0.0-7.12.3 you can keep use the free version, update to paid version is not a must!

    There will be no more support for bugs in versions prior to 2.0.1.

    New version 2.0.1 is paid!

    What you get in the paid version:

    • Will compatible later version of Jira (after 7.12.3)!
    • Avatars loads faster!
    • Avatars now also shown for Dashboards!
    • Jira administrator can choose where avatar will shown (Issue View, Search Screen, Dashboards)!
    • Missing avatar in a screen not mentioned above? we will take your request and add it to our next version!
    • Avatar will not show if license is not valid

    Reviews for cloud

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    Reviews for server

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    by Xavier Franquet on 2019-03-21
    It's nice to have all "people" fields with their avatars, it makes the view more consistent. Really fast support team! They fixed a problem found in hours!
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    by michael.held@remoso.com on 2019-01-31
    This Plugin made our Issue Search extremely slow. For each User in the list the avatar picture was loaded separately and made the GUI of the Basic search unresponsive. We did not test the new, paid Version.
    Was this review helpful?YesNo
    by Tom Bridges on 2018-07-31
    Great App. Didn't work when I first installed it, but problem was quickly resolved via email.
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    Happy I could give you a quick solution and make you satisfied Tom :)

    by Al Ba on 2018-05-22
    Works well for me.
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    by Laurent Bierge on 2018-03-30
    Simple and usefull. Thank you :)
    1 out of 1 found this review helpful
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    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$2025 users$2550 users$30100 users$40250 users$50500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pitronote provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.2.1 Jira Server 8.12.0 - 8.17.0 Released 2020-12-27


    fix duplicate avatars since Jira 8.12.x and above


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate User Avatar via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Avatar. You're prompted to log into MyAtlassian. User Avatar begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Avatar versions compatible with your instance, you can look through our version history page.

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