970
Customers have installed this app in at least 970 active instances.
    by PagerDutyfor Jira Cloud
    Supported
    PagerDuty supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Free app

    Extend PagerDuty into Jira Cloud with Bidirectional Sync

    Extend PagerDuty into Jira Cloud with Bidirectional Sync

    Extend PagerDuty into Jira Cloud with Bidirectional Sync

    Flexible, Rapid Time to Value

    Event Intelligence for Digital Signals

    Bidirectional Sync with PagerDuty

    Fast and simple set-up and sync, streamlining the Atlassian experience for users. Easily map Priorities and Custom Fields. Flexible interface adapts to how and where your teams want to work.

    PagerDuty’s has more than 300 monitoring, collaboration, security integrations. Event Intelligence enables users to cut through the noise to drive innovation and productivity while keeping everything in sync with Jira.

    Work how and where you want with Bidirectional sync between Jira and PagerDuty, including Incident Priority. Engage on-calls directly, from within Jira. Automatically or manually sync incidents from PagerDuty into Jira.

    More details

    Rapid time to value with simple setup and sync, allowing Jira Cloud users to leverage PagerDuty’s over 300 integrations and Event Intelligence functionality. Fully bidirectional sync lets teams work where they want to work. Learn more at PagerDuty.com

    Get started with the PagerDuty Jira Cloud Integration Guide

    Reviews for cloud

    (15)
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    by Esther Strom [ACP-JA] on 2019-07-01
    I agree with everyone else. It's very easy to configure, but the fact that it can't be limited to specific projects means that 1) performance on non-required projects is affected; and 2) we have a lot of confused users clicking on things they shouldn't be just because it's there. If you could listen to your customers and enable project-level configuration, I'd up the rating to 4 stars.
    1 out of 1 found this review helpful
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    by Jeff Sumner on 2019-05-16
    Once installed, the PagerDuty widget shows up in every Project, cannot be configured to only show up in the ones which need it. We'll have to uninstall to prevent issue screen bloat.
    12 out of 12 found this review helpful
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    by Dominic Scheirlinck on 2019-02-07
    Very annoying that you can't configure which projects have the widget show up on the issue screen. We'd love to restrict it to our Jira Ops projects, but it shows up in completely irrelevant projects too.
    4 out of 4 found this review helpful
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    by Guillaume Estassy on 2018-09-12
    Really convenient to have a view of Pager Duty incidents in JIRA, but we really miss the ability to configure in which project the widget shows up.
    5 out of 5 found this review helpful
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    by Sarah Hoffman on 2018-09-05
    Easy to install and configure - done within minutes!
    1 out of 2 found this review helpful
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    Reviews for server

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    Cloud Pricing

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    Versions

    Jira Cloud Released 2019-07-11

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate PagerDuty for Jira Cloud.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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